Reviews
This has been the best customer service experience I’ve
This has been the best customer service experience I’ve had in years. James is professional, effective and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
The professional personal service (an always with
The professional personal service (an always with sensible solution options) is what keeps me coming back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Darcy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
All of the employees were knowledgeable and friendly.
All of the employees were knowledgeable and friendly. The service on car was done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Excellent service Provided information in a way I could
Excellent service Provided information in a way I could understand Returned my phone calls promptly Tatyana Homacki is a wonderful asset to the company
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Erin, Thank you! Tatyana and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
The entire process was very smooth.
The entire process was very smooth. Really like the way they resolve questions. No hidden charges.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Niello Audi. Dianne and our team appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com (916) 283-7206
Sales person Jackie was very helpful and communicative
Sales person Jackie was very helpful and communicative about my new purchase nice positive attitude. The dealership had a good inviting appearance and great coffee too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206
Hector and Omead are your men for the job.
Hector and Omead are your men for the job. All professional and helpful, will ensure you get the service you need in a reasonable time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
First class experience from a first class dealership &
First class experience from a first class dealership & staff. I highly recommend Christian and Niello Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Christian, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206
Dain and the rest of the team are great.
Dain and the rest of the team are great. They take amazing care of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with Dain and the rest of our team, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
All of the people we dealt with were very professional
All of the people we dealt with were very professional and did a great job. Several times we have been back for minor things and the same type of service is displayed. We especially were happy with Jacqueline Westlake and David the tech person who explained the many options we have when driving the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David and Jacqueline delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206