Reviews
First class experience from a first class dealership &
First class experience from a first class dealership & staff. I highly recommend Christian and Niello Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Christian, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206
Dain and the rest of the team are great.
Dain and the rest of the team are great. They take amazing care of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with Dain and the rest of our team, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Hector and Omead are your men for the job.
Hector and Omead are your men for the job. All professional and helpful, will ensure you get the service you need in a reasonable time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
All of the people we dealt with were very professional
All of the people we dealt with were very professional and did a great job. Several times we have been back for minor things and the same type of service is displayed. We especially were happy with Jacqueline Westlake and David the tech person who explained the many options we have when driving the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David and Jacqueline delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206
We worked with Josh Will and he was very informative and
We worked with Josh Will and he was very informative and helpful with purchasing our Q7. Very positive experience working with Niello Audi.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review, Gina, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com (916) 283-7206
Very professional and customer oriented service.
Very professional and customer oriented service. Good communication on the progress of the repair work.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Everyone was polite and courteous.
Everyone was polite and courteous. Difficult situation, they did the best they could to save my 2013 Q5.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Audra, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
COURTEOUS AND PROFESSIONAL.
COURTEOUS AND PROFESSIONAL. HE KEPT ME UPDATED ON THE PROCESS WHICH WAS VERY MUCH APPRECIATED. NICE GUY
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
My 3rd vehicle I have purchased from Niello.
My 3rd vehicle I have purchased from Niello. Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows could have been better.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206
Customer-oriented.
Customer-oriented. Excellent and personable service. I recommend this dealership for sales and service with no reservation.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206