Reviews
Professional, accommodating, friendly, clean, with an
Professional, accommodating, friendly, clean, with an excellent waiting space. The service department is outstanding. Superior selection with regard to inventory.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
They provide excellent customer service as well as great
They provide excellent customer service as well as great service to my vehicle. We are able to get in in a timely manner. They provided us with clear and precise feedback regarding any issues with the vehicle. We would not consider going to any other dealer for our service to our two Audi and we are ready to purchase new vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Great experience with Brandon in purchasing the car.
Great experience with Brandon in purchasing the car. He was informative and helpful and made the process feel easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well working with Brandon and truly appreciate your feedback! Charlie Zink General Manager czink@niello.com 916-890-2283
Niello Audi was great!
Niello Audi was great! I was impressed by the knowledgeable staff and the straightforward way they do business. After visiting nearby Audi dealerships, it was refreshing to make a deal without the back-and-forth, old-school negotiating, which I hate! I am very impressed with this dealership and I love my car:) and will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com (916) 283-7206
Dealership is always professional and the service
Dealership is always professional and the service personnel are knowledgeable and understanding. I was helped as soon as I drove in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department, Janet! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Omead was able to get me taken care of same day!
Omead was able to get me taken care of same day! Service at Niello is exceptional every single time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Oscar! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
I could not be happier with the whole experience and
I could not be happier with the whole experience and customer service at niello Audi
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Chelsea. Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206
Ramez was easy to work with.
Ramez was easy to work with. He was personable and professional. He listened, and addressed my questions and concerns thoroughly.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ramez here at Niello Audi. Aaron Thetford General Manager athetford@niello.com (916) 283-7206
Everyone was very accommodating and willing to listen /
Everyone was very accommodating and willing to listen / thoroughly explain everything so that we were able to understand!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com (916) 283-7206
So far, I relationship with the service center has been
So far, I relationship with the service center has been okay. Since it was twice for the same problem, which did not require anything be done except checking the coolant system there was very little need for a great deal of interaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206