Reviews
First rate
Work was done to my satisfaction. It was done promptly and the staff were very helpful. Technician that worked on car did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Large Inventory
I had a great experience buying from Team Toyota of Glen Mills. What I loved was there large inventory. Almost every model with all available trims and all color possibilities that are there. Nick got me a great deal and did the entire buying process over the phone and I only had to stop in for less then an hour. If your in the market for a new car stop by and see for self.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Service
First time service. Staff was super nice and polite. Waiting area was clean and comfortable. And was in and out in a reasonable amount of time. The service was complimentary so price was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a new Tacoma
I got good value for my trade ins. The price and interest rate match of an offer from Del Toyota was more than I expected. Nic Esposito was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dylan took great care to make sure things were done right.
Great service he made sure my wait was minimal and explained things so I could understand clearly. Hope to work with Dylan again. Service area clean and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and efficient
When I was buying my Toyota van, I first went to Conicelli in Springfield, which is much closer to me. They gave me the feeling of oily shysters. When I went to Team Toyota, I immediately felt relaxed and valued as a customer. Their customer welcome program was great. My experiences with both the service department and the body shop always give me confidence that I'm in the right place. Even if it's a distance away, I highly recommend Team Toyota to all consumers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wife Taken advantage of
My wife took a 2 year old Sienna in bought at Team Toyota and was told all four tires with less than 25k miles needed to be replaced. Got charged $1300 including a $50 courtesy discount. No mention of bumper to bumper warranty etc. I called multiple times to inquire and have continually be given run around. Still waiting for reply. Separately received mail offering us $200 to not sue since we were overcharged on original Sienna purchase. Have been customer for over a decade and bought prior Sienna there. Sad to see how far things have slipped. Not sure next steps but certainly would appreciate the courtesy of the promised response.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Outstanding!
Fast service for a fair price. Jillian and Joe were friendly and provided excellent customer service. Would recommend Team Toyota to my friends and neighbors
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, professional customer service
Have returned to this dealership for years, despite another dealership closer to home. Always able to schedule service needs quickly. Recent remodeling makes the facility equally customer friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly
Jeremy was very easy going and great to talk to, his good nature was probably what sealed the deal.Will definitely be coming back to purchase next vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car