Reviews
good experience service personnel on the ball
Every time i need service there is no problem getting an appointment and sometime need to wait. The work performed is always done right the first time in. My service adviser (Chris Hims) is always very acommendating in working out a schedule for service . IT was do to my experience with Team Toyota that i purchased my first vehicle with Team Toyota (2018 Tacoma).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Visit feedback
Convinient location. Service conducted within agreed time. Reasonable cost (thanks to mail in coupon) Nice greeter in front Disappointed as my car was not washed as discussed/promised. Thank you
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Comfortable sitting area and well staff personnel
Have my oil changed here every six months..... happy with the services done here.....keeps me updated with future repairs on my car so I can plan for them....
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Free service.
Staff was courteous, friendly, efficient and helpful. The waiting is comfortable and we'll lighted. Large screen TV available if want to watch. If you are waiting for your car not a bad place to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, Professional, and Affordable
From beginning to end, Henry and his team (especially Matt, the mechanic) worked quickly, diligently, and always within budget on complex repairs. Their communication and attitude was consistently postive and professional, which inspired a high degree of trust. They cared about getting it right and it shows in their work. After a slew of repairs on an old 4Runner I am restoring, I was completely impressed and would take my cars (Toyota or not) nowhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hopefully the 3rd time’s a charm
My 2018 Sienna (7000miles) had an oil leak. I brought the van in on three separate occasions to have the leak fixed. In total, the process lasted over a month and I was without my van for 20 days. The service department did provide me with a loaner vehicle for part of that time. Hopefully, after the inconvenience of the three trips to the dealership, the vehicle is fixed for good. It has been two days since the latest service and I have not seen it leaking yet.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Worry Free
All the work is done in a timely fashion so your not sitting around wasting time. Also a nice touch, they’ll wash your car if you ask.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was timely and employees were very pleasant.
Great location. Tmely repairs. Courteous associates. I would recommend this repair center to others. Very customer oriented. Couldn't do enough for the customer. Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great salesperson
Roger Weber was great. He really took the time and made sure all of my questions were answered. In addition, he was very patient, friendly and no pressure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Visit to service
Was greeted courteously by valet, directed to counter where check-in was handled quickly and efficiently. Maintenance was done in reasonable amount of time, very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair