Team Toyota of Glen Mills

Had a great experience working with the dealership! They didn’t go out of their way to locate the preorder I wanted but they did work with me once I followed up,

I brought my car in for a few issues twice in the last two weeks. Each time I was lucky enough to deal with Mckenzie Durham in the service department. She took the time to go over my issues with me and help me decide the best way to describe them to the service technicians. She was patient and followed up with me multiple times while I was waiting for my car, to give me updates on what was found and to make sure I was ok going forward with the work. She was very cordial and she did it all with a smile on her face. It was probably the best customer service interaction I have had with anyone not just for a car service but for anything that required dealing with a company representative that was providing some type of work, service, etc. for me. Mckenzie would be a prime candidate for a public relations job, I found her extremely pleasant and knowledgeable to deal with. Thank you Mckenzie, Bob Fidelibus.

Was in the market to upgrade my 4Runner. I'm now on my 3rd 4Runner. Literally the best car buying experience. Jeff, Duane, Sharon and Torin are a great crew. Thank you all for the wonderful experience.

Clean dealership, friendly staff, was in and out with a used car in about 3 hours, of which a 1/2 hour was me inspecting the vehicle behind the dealership. Would recommend.

Worked with Jeff in buying a new car. Was very helpful, knowledgeable, and patient. Fantastic to work with

After visiting several reputable dealerships throughout the region, I felt one stood high above the rest-Team Toyota of Glen Mills. My sales representative, Rich Kearney, was outstanding in all regards. He was friendly, outgoing, trustworthy, patient, knowledgeable, and professional. He took extra effort by reaching out by phone, discussing details before I drove an hour down, to make sure things were right, the car was available, and the car was ready for test drive. Other dealers wasted my time previously by advertising unavailable cars or cars that were in the shop, etc. Rich continued to stay on top with communication, with many important questions and details, showing his responsible effort for several days during my decision. He also offered several "peace of mind" add on's that made good sense to purchase. He explained all details well and did not pressure or rush me throughout my visit. I HIGHLY recommend him to any one that visits. The financing was done by Aric Leddy, who was equally outstanding and made the final process simple, fast, and pleasurable. Last but not least, I was delighted and impressed to see this dealership is owned and managed by a woman. So, Shout Outs to Lisa Diskin, as well !!! :)

"TSRP" adds thousands over MSRP so they can charge you for nothing. Dealer adjustments so they can charge you for nothing. Avoid this kind of dealership like the plague.

Was helping my neighbor find a car and ended up at Team Toyota looking to drive a Subaru Crosstrek. Rich Kearney was our salesman and he was extremely patient, thorough, and offered up other options when the Subaru didn't work out for my neighbor. She drove 5 cars and ended up with a Honda CRV that worked perfectly wrt functionality and cost. Rich patiently explained functionality in all of the cars driven, and answered quesitons effectvely, never being pushy or aggressive. Negotiating the price was a respectful back and forth, leaving my neighbor happy with the final result. Once the car was chosen, we worked with Nick Toto on financing for part of the vehicle. Nick was also very patient and explained what he was doing through each step of the process. Overall an extremely positive experience and I'd definitely work with this team again.

Inquired about a vehicle and got an email back from Shannon telling me that because I live 30 miles away I could not buy from them. I have NEVER been told I could not buy a vehicle because of where I live. Terrible. You have lost a customer!!!

they never got on touch with me ! I emailed them and they never got back to me