D'ELLA Honda of Glens Falls

Brought our vehicle in for sensor light being on and the issue was resolved plus other problems were found and addressed.

Excellent service and timely completed. Comfortable waiting area

follow-up repair on recently replaced part was taken care of promptly

The service was great. Jodie explained every thing on the multi point inspection. The cashier was very friendly and efficient. The work was completed in a timely manner.

Professional customer service, prompt attention to detail, answered questions, mechanic diagnosed problem, gave loaner car while waiting for part to arrive. Service advisor, Johnathan, is honest, friendly and trust worthy-he truly wants what is best for the customer.

Service advisor clear, positive,, thorough, and effective. "Walked" me through car needs and facilitated process.

i?ve never had an issue with any aspect of the service department. the explanations are thorough, the work is professional, the atmosphere is welcoming. anything reported to the contrary is simply not based on reality. and while i most often deal with jody, i?ve always enjoyed shooting the bull with all the folks. the question below about buying a car - i didn?t buy one this time, but i have bought a number of them over the years.

The service rep John could not have been more helpful, friendly, courteous and professional! He went OUT OF HIS WAY to be of great assistance to me. He sure went the extra mile! Please commend him personally. Keith (2007 Honda Accord serviced on 03-14-19 at Della Honda

It was easy to drop the car off, was told the cost would be $499.99 it ended up more than that. I thought the oil change was included in the service. I?m not entirely happy with the dealership because I have trouble with the cost of things, almost bait and switch. I do believe the dealership and the repair department are sincere in their attempts but fail on the more difficult issues.

My experience was very pleasant. Jody is always fantastic. I had to have a state inspection done and the recall of the airbag inflator replaced. My car was done in the time frame specified. Jody is always very thorough and she goes over everything. Great customer service.