D'ELLA Honda of Glens Falls

(878 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Della Honda

I was taken care of quickly and the Della employees were all friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Debra St Jacques, we are glad we could help! We look forward to your next visit! Take care!

North Country Fit owner

Everything went smoothly and as expected, including the shuttle service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jamie Strader, thank you for your kind words and this wonderful review! We hope to see you soon!

D'ELLA Honda, Glens Falls, NY

The people are FANTASTIC (especially sales rep Dan Lanoir); the service is TOP NOTCH (never had a problem scheduling an appointment, getting parts or waiting longer than expected ... oh yeah, and they will wash my car, too!); and reps like Jody Putney make the entire experience quite pleasant. And since I live in Ballston Spa, it should be obvious that these are just a few of the reasons I travel to Glens Falls for all my auto needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Thanks!

As always, work was performed quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

L. Simms, we are glad we could help!

Della Honda, Glens Falls , NY

Went in for an oil change. They did a great job, even found a small nail in my tire that hadn't started leaking yet they removed it free of charge. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James Lloyd, we are very happy to have provided you with such a positive experience!

Excellent Service

John is the best service advisor I have ever dealt with! He is so friendly and helpful! Anyone who needs to service their vehicle should request to see him!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

2019 Honda CR-V

My dealer, Della Honda, and our service rep, Jim Okeefe, made what could have been a difficult situation with battery drain problem as easy on me as possible. Very thankful for their support!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Service

I've been going to Della service department for years. It is a 20 mile trip one way. They are efficient, courteous, and honest. Why would I go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bruce Duxbury, we are so happy to read such a great review about D'ELLA Honda of Glens Falls!

Della Honda

Della Honda has been my dealer/maintenance/repair go to for over a decade. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Della Honda

Friendly service center. Always willing to accommodate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patricia Berry, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!