D'ELLA Honda of Glens Falls

(878 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

Want to share your experience with this dealership?

Write a review

Happy Customer

Staff went out if their way to be helpful. Service was prompt and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Debra Wood, we are so happy to read such a great review about D'ELLA Honda of Glens Falls!

Bevcountry2002@aol.com

Have always had my Honda serviced here and have always been happy from the salesman to the the phone calls and especially the service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!

Della Honda, Glens Falls, NY review

Nice people and quick service. Facilities are comfortable. Have purchased my last 2 vehicles from this dealership. Ask for Henry Pauquette if you are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Della Honda

Great! My service was fast and easy. The waiting room was comfortable. Service center was friendly and accurate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Excellent Service

We purchased our vehicle at D'Ella and always return there for service. We are always able to get the time we request and the staff is friendly and efficient. We will also return to purchase our next vehicle at D'Ella Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Elizabeth Venditti, we are very happy to have provided you with such a positive experience!

Della Honda

Very friendly and helpful staff. Very thorough and efficient.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Victoria Stewart, we are very happy to have provided you with such a positive experience!

Della Honda service department

Very professional and personable! I was able to get an appointment quickly. They are very thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bonnie Davis, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Great dealership for sales and service!

Larry and Kurt were extremly helpful and customer focused. They made buying my CRV a very pleasant experience. I would give them both a 10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Holly Douros, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Della Honda

Always great service at Della. The oil change and tire rotation was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Brenda Hathaway, we're happy to hear you had such a positive experience with our team!

Joe Kehn

Bought my car at Della Honda and had it serviced there many times and found the staff to be very friendly and have always had a great experience there. Scott the Manager is very fair and friendly and has made sure I was satisfied with my purchased. I found they have the best prices and the best value. Jody Putney is very knowledgeable and works very hard to make sure my car is running perfectly after each visit. I also receive a follow up care to make sure my vehicle is running great. Thanks Della Joe Kehn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Joseph. The team is happy to have you as a customer. See you soon.