D'ELLA Honda of Glens Falls

(878 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

Want to share your experience with this dealership?

Write a review

della honda of queensbury is the xxxx. print that.

the same as always. the service techs are fun and professional and good at getting the real work done. jodi is the one i deal with most, so she gets five stars of her own for putting up with me. anyone who rates these honest, hard-working people any lower than perfect obviously has issues that go beyond the car dealer/customer relationship. as far as sales are concerned, we?ve purchased a number of cars here. dan lanoir has been our salesman for decades. first in saratoga, then we followed him to queensbury. and while this might make him old, it hasn?t yet affected his ability to do his job. that day?s probably coming, though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kevin Mattison, we are very happy to have provided you with such a positive experience!

D?ELLA Honda

Great people and a great buying experience. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Della Honda Queensbury NY

Thank you Jim for your friendly service as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kim Ward, thank you so much for your positive comments about D'ELLA Honda of Glens Falls!

Reliable and professional

The staff at Della Honda are trustworthy and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!

Oil Change

Oil change, check rear view camera and lane mitigation also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Richard Goodrow, we are very happy to have provided you with such a positive experience!

Service

Excellent service. Jody explained the findings and I was very pleased with the whole experience. She answered my questions and helped me with some concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

iadler2@nycap.rr.com

Typical car buying experience. However sales people were courteous and straight forward. I appreciate that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Ira Adler, we are very happy to have provided you with such a positive experience!

Della Hondal Glens Falls, NY

Bought a used car from Della-the salesman was great and the business manager was able to get me a great deal. I would recommend buying from here. They went above and beyond-Damien sat in the vehicle with me and went over everything and programmed my phone. Ryan was personable and efficient. Very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jill, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Steven Roland Shea

Everything was fine. No problemo the job got done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Best service ever

Awesome customer service from hello to goodbye. Our car has been serviced here since the day we bought it because of this. The service is done quickly and efficiently and, if an overnight stay is required, they provide a loaner at no charge. I would not consider anyone taking care of our car. Thank you to everyone involved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kathleen Omalley, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!