D'ELLA Honda of Glens Falls

(878 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Oil change plus more work found to be needed.

Always have good experience with D?ella. Service people are very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mary Tunney, we are very happy to have provided you with such a positive experience!

2019 CRV Touring from Della Honda, Queensbury, NY

Professional, Fair, and expedient. Sales Manager, Scott Moynihan, reliable and honest and personally contacted me to square away a misunderstanding regarding Veteran discount. He handled it to my satisfaction and had my interests in mind. Also gave me a discount on cross bars and had them installed immediately during my short wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vincent Blando, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

par2475@aol.com

Bill Roberts was very knowledge and allowed me to try different vehicles. He also took time to explain all the new features on the car after purchasing same.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

srshea1@aol.com

The repairs were performed on time and for the budgeted amount.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steven Roland Shea, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Got the A/C replaced in my 2006 Honda Ridgeline

Needed to get the original A/C replaced after 265000 miles. Della kept the cost down by replacing with off brand compressor instead of Honda replacement because of the miles and everything works fine. Job done faster than I thought it would and I'm happy with the work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul Charboneau, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Owner

Jody Pitney-Jones Service advisor is a pleasure to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Della honda

The gentleman who assisted me was phenomenal.He went out of his way to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

MAClick

Always a positive experience when I take my car in for service. Treated like family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Incredible experience!

Great experience all around! No hassles and quick turn around until I drove out with my CRV

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Blayde Howard, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Excellent Experience

Every aspect of my experience at D'ella was fantastic. Everyone I interacted with, especially the salesperson Bill Roberts, cared about my experience and wanted the best for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ethan Collins, we are very happy to have provided you with such a positive experience!