Bill Brown Ford

(335 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 280-4526 (888) 280-4526
Used (888) 305-2516 (888) 305-2516
Service (888) 721-9897 (888) 721-9897

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealership.

Great dealership.Ron Nowicki was great sold us 2 vehicles and we will go back to him for our next one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Brown Ford Inc.

Frank, our salesman is phenomenal.

Frank, our salesman is phenomenal. Very professional. Everyone at the dealership was helpful and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Frank provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!

Service was excellent, Darwin knew exactly what I wanted

Service was excellent, Darwin knew exactly what I wanted and helped us in a very timely matter...we would definitely return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Darwin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

Bill Brown Ford is the best.

Bill Brown Ford is the best. Rick Vaughn is excellent. I have leased many cars through Rick. He was very helpful when I decided to purchase my lease vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Bill Brown Ford Inc! Congrats on your new purchase, and let Rick know if we can be of any more assistance!

Had a great salesman, found great price, returns calls in

Had a great salesman, found great price, returns calls in a timely manner. Service department very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Dennis, and it's great to hear about your excellent experience here at Bill Brown Ford Inc.

No matter how many times I stopped in with questions

No matter how many times I stopped in with questions everyone was so helpful. Chris Baxter was my salesman and will be seeing him in the future. Just love my truck!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

The dealership was very courteous and provided prompt

The dealership was very courteous and provided prompt service, I highly recommend Bill Brown Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

I have bought several vehicles from Rudy and I have

I have bought several vehicles from Rudy and I have nothing but good to say about him and my experiences at Bill Brown. The guy is a magician when it comes to getting you in the vehicle that YOU want!! 5 stars for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

I had a great experience.

I had a great experience. Salesman Rick Vaughn was knowledgeable and effective in locating a vehicle that fit our needs. Completing the paperwork was efficient and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kevin, Thank you so much for choosing Bill Brown Ford Inc! Congrats on your new purchase, and let us know if Rick can be of any more assistance!

Totally satisfied from moment I entered.

Totally satisfied from moment I entered. Professional caring friendly sales people. Great selection of cars available and all priced within my budget. Also a bonus love their coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bill Brown Ford Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!