Bill Brown Ford

(335 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 280-4526 (888) 280-4526
Used (888) 305-2516 (888) 305-2516
Service (888) 721-9897 (888) 721-9897

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very knowledgeable and friendly salesperson of all the

Very knowledgeable and friendly salesperson of all the latest updates on all the models. Service area was very clean and friendly also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Knowledgeable and friendly salespeople, great service .

Knowledgeable and friendly salespeople, great service . Salesperson was very knowledgeable about all the latest product upgrades.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Bill Brown Ford Inc! Please let us know if we can be of any more assistance.

Tony Juncaj was great to work with!

Tony Juncaj was great to work with! I've been purchasing from him for 15+ years. Every time he is upbeat, extremely helpful, and delivers on his word! Every experience is positive and he is definitely the best in the business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

Very easy to work with.

Very easy to work with. Didn’t try to sell me something I wasn’t looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Brown Ford Inc. We look forward to having you as one of our valued customers for many more years to come!

This is my 3rd vehicle from Bill Brown Ford.

This is my 3rd vehicle from Bill Brown Ford. Jeff Spooner is awesome. Great experience every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Bill Brown Ford Inc! Please let us know if we can be of any more assistance.

Wouldn’t go anywhere else unless it to follow Laurie She

Wouldn’t go anywhere else unless it to follow Laurie She and now her assistant Brittle are the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

Salesman, Steve Miller was great to work with.

Salesman, Steve Miller was great to work with. The whole dealership is very upbeat and pleasant. My experience was very positive and I would buy again from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Brown Ford Inc!

i have been purchasing from here for 25+ years- honest,

i have been purchasing from here for 25+ years- honest, dependable and great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bill Brown Ford Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Rick Williams is the best in the business and will only

Rick Williams is the best in the business and will only go to him moving forward

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bill Brown Ford Inc. We look forward to having you as one of our valued customers for many more years to come!

Salesman was great to deal with.

Salesman was great to deal with. Car deal was done in record time. In and out in 3 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!