Bill Brown Ford

(335 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 280-4526 (888) 280-4526
Used (888) 305-2516 (888) 305-2516
Service (888) 721-9897 (888) 721-9897

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Marty Pearson was very efficient in finding a vehicle for

Marty Pearson was very efficient in finding a vehicle for me and then promptly scheduling a time to finalize the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bill Brown Ford Inc. Your feedback and rating mean a lot to us. We're glad Marty was able to help, and we hope to see you again!

Vita was very knowledgeable and helpful in getting me

Vita was very knowledgeable and helpful in getting me approved. She went out of her way to make me comfortable about the purchase. She made it the best experience ever!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

We have always been completely satisfied in our dealings

We have always been completely satisfied in our dealings with Bill Brown Ford. Our salesman, Rick Vaughn is their best asset, and has always taken care to make sure we are totally satisfied with our purchase. We have been dealing with Rick for over 20 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Phil, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!

Keith Jewell was great throughout the entire process!

Keith Jewell was great throughout the entire process! Helped to find us a good deal on a great car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Scott was very helpful.

Scott was very helpful. Everything went very smoothly. I will definitely send friends his way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Denise, for your feedback on your recent visit to Bill Brown Ford Inc. It's great to hear that we were able to assist you and that you had such a positive experience!

Jeff is a wonderful car salesperson.

Jeff is a wonderful car salesperson. He is helpful, truthful, and reliable. That is why we followed him to Bill Brown Ford. Thanks once again for a wonderful job Jeff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. Jeff and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Laurie was very helpful and seemed to have my best

Laurie was very helpful and seemed to have my best interest in mind. She was supportive as well as resourceful. I will return to Bill Brown Ford for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Laurie was able to help you out. Congrats on your new vehicle! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Brown Ford Inc!

Outstanding sales experience from start to finish!

Outstanding sales experience from start to finish!! Really appreciate everything. Highly recommended dealer. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Great salesmen!

Great salesmen! We are always generously accommodated, no matter what vehicle we choose. We are loyal Bill Brown customers, even tho we have clear dealerships to our home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well working with Marty and hope you enjoy your new vehicle. We truly appreciate your feedback!

Ron Nowicki and the staff at Bill Brown went above and

Ron Nowicki and the staff at Bill Brown went above and beyond to help make the sale of my van happen. It was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Bill Brown Ford Inc. Ron and our team appreciate your business and hope to see you again soon!