Bill Brown Ford

(335 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 280-4526 (888) 280-4526
Used (888) 305-2516 (888) 305-2516
Service (888) 721-9897 (888) 721-9897

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Zac Archer went out of his way to make certain I got the

Zac Archer went out of his way to make certain I got the exact vehicle I wanted and for the best deal. I did try looking elsewhere for the best price and Zac got me there. Thank you so much Zac, you will now have my business in the future, as well. ~HollyS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Bill Brown Ford Inc! Congrats on your new purchase, and let us know if we can be of any more assistance!

Great team of experienced professionals.

Great team of experienced professionals. Wonderful inventory and service department. Great follow up after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Rick, for choosing Bill Brown Ford Inc!

Outstanding Customer Service Very Knowledgeable About The

Outstanding Customer Service Very Knowledgeable About The Company's Business This Is My Second Purchase From This Location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Brenda, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Fast, positive and friendly service This is my 3rd deal

Fast, positive and friendly service This is my 3rd deal at dealership. It was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Thank you to Darwin Marsh for working out some

Thank you to Darwin Marsh for working out some transactional kinks not of his making. Overall, a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Darwin provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!

Our sales person Laurie is the best.

Our sales person Laurie is the best. She was able to get the vehicle and color we wanted. Best service ever. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Diane, for sharing about your experience with Laurie here at Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

Dealer, Steve Miller, is the best!

Dealer, Steve Miller, is the best! Made the whole process smooth, quick, painless and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Bill Brown Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Steve, and it was a pleasure having you at the dealership. We appreciate your review!

Marty made my lease renewal seamless!

Marty made my lease renewal seamless! Very helpful and found the best monthly payment possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Bill Brown Ford Inc. Marty and our team appreciate your business and hope to see you again soon!

Consumer response

You can count on it!

We have been dealing with Darwin for almost 30 years and

We have been dealing with Darwin for almost 30 years and every vehicle has been solidly reliable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Bill Brown Ford Inc. We appreciate your business and hope to see you again soon!

Was a very easy transition.

Was a very easy transition. My salesperson was on top of everything and made it so easy for me. My third car from Bill Brown and see no reason that there won’t be a fourth to come down the road.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!