Old Orchard Nissan

I had been hunting down a clean 2020 Telluride SX for two months. Either they were overpriced or beat up. Then I came across one at Old Orchard Nissan, called ahead, and Joel had it waiting out front when I arrived. He gave me the space to really check it out, no rushing. He even pointed out a couple of minor cosmetic things before I noticed them, which told me everything about his honesty. Great rate, fair trade-in, clean deal. Shoutout to Joel — a real one.

From the moment I walked in, Joel made me feel like a VIP. I’m a single mom with three kids, and I needed something big, safe, and badass. The 2023 Tahoe Z71 fit the bill, and Joel didn’t just show it to me — he sold me on the life with it. He helped me fold seats, install my kid’s car seat, and even put Disney+ on the rear screen during the test drive. He thinks of everything. If you want someone who understands families, Joel is the guy.

Erick Aguilar is genuinely one of the nicest and most helpful people I’ve met. Super patient, easy to talk to, and really goes out of his way to make you feel comfortable. You can tell he actually cares—not just about the sale, but about people.

Such a great energy! Erick made the whole experience feel easy and relaxed. Super respectful and never pushy.

They have the car I'm looking for but after accident I had to tell 4 different sales people I'm not interested in vehicle after accident but they just can't get it

It’s rare to find someone as patient and understanding as Erick. He made a stressful process actually enjoyable.

Erick was amazing to work with—patient, friendly, and just a really good guy. You can tell he cares about people, not just the job.

You can tell Erick A. loves what he does—he’s positive, professional, and treats you like a human, not just a customer.

I went to Old Orchard Nissan just to browse some pre-owned inventory. I met Joel by pure luck — and thank God I did. I was honest with him: I didn’t want to waste time or deal with slick sales tactics. Joel respected that from the first handshake. He introduced me to a 2021 Subaru Outback Limited, explained why it was perfect for Midwest winters, and even walked me through service records and vehicle history without me having to ask. His transparency was rare and refreshing. I left that day in the Outback with a full tank, a smile on my face, and zero regrets.

I couldn’t be happier with my experience at Old Orchard Nissan. Joel was knowledgeable, kind, and completely in tune with what I needed. He helped me find a 2021 Kia Sorento SX that had every feature I was looking for, and then some. Joel stayed late to finish my paperwork without making me feel rushed. Total class act.