Old Orchard Nissan

(3,812 reviews)
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 213-9759 (847) 213-9759
Used (847) 929-1021 (847) 929-1021
Service (847) 929-1019 (847) 929-1019

Reviews

(3,812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Old Orchard Nissan from DealerRater.

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Dario made our buying a vehicle stress free.

Dario made our buying a vehicle stress free. He was so kind and knowledgeable. I highly recommend you ask for him for an enjoyable experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dario is very kind and professional.

Dario is very kind and professional. I highly recommend him as your NISSAN sales consultant! We love our Rogue.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dario is great to work with, so helpful!

Dario is great to work with, so helpful! Great dealership will definitely recommend to others. We love our Sentra!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Old Orchard Nissan has amazing cars but only one Dario.

Old Orchard Nissan has amazing cars but only one Dario. I recently purchased my fourth car from Dario. I showed up to the dealership on a busy Saturday. He was busy but still offered amazing service. He greeted me we talked. He recommended an amazing car! I am happy I listened to him.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have now purchased 4 cars from OON and Dario and have

I have now purchased 4 cars from OON and Dario and have had a great experience every time. They do not operate like a typical car dealership in that I never feel hassled or pressured, and my questions are always answered honestly. Dario showed me several different options and gave me all of the information I needed to make a decision that I feel great about.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We love working with Dario and he was thorough and

We love working with Dario and he was thorough and showed us the features of our new Rogue....Dario recommended a few things that we may not know since we have not used. Thanks so much. We love working with Dario!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another excellent "car buying" experience with Dario!

Another excellent "car buying" experience with Dario! Everything was done correctly and we got a great deal. I really appreciate the quality of service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’m big into hiking and weekend road trips, so I needed

I’m big into hiking and weekend road trips, so I needed something with ground clearance, AWD, and enough room to throw gear in the back. I saw a 2023 Crosstrek Premium on Old Orchard Nissan’s site and decided to drop by. I didn’t have an appointment, but Joel Hernandez still took the time to come greet me and make me feel like a priority. From the jump, it was clear this guy knew his stuff. He wasn’t just reading off a brochure—he knew the off-road modes, the tech package, and even compared it to other AWD vehicles in the same class that I was considering. We took it for a test drive and he encouraged me to really put it to the test—not just a quick loop around the block. After that, we sat down and crunched numbers. Joel showed me how trading in my older Toyota would affect payments, and he didn’t sugar-coat anything. What I loved most was that he never once used high-pressure tactics. I left with the Crosstrek the same day, but more importantly, I left confident. Joel made sure I understood the why behind every choice I made. That’s rare.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

I was nervous buying used luxury, but Joel made me feel

I was nervous buying used luxury, but Joel made me feel confident every step of the way. The 2020 BMW X3 xDrive30i he showed me had low miles, a pristine interior, and full service records. And the price? Couldn’t beat it anywhere else nearby. We went for a test drive and the car felt tight, precise, smooth. Joel explained all the driving modes, the AWD benefits, and even showed me how to use the iDrive system properly. He never pushed, never gave me that “salesman pitch.” Instead, it felt like I was shopping with a really knowledgeable cousin. Two months in, and I still text Joel questions — he always answers. That kind of post-sale support is rare.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Denise M., thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I didn’t think I could get excited about a crossover, but

I didn’t think I could get excited about a crossover, but Joel proved me wrong. I needed something for my daily Chicago commute that wasn’t a boat but still had enough space for weekend road trips. The 2022 Mazda CX-5 Grand Touring was sleek, stylish, and surprisingly fun to drive. Joel was easygoing, knew the car inside and out, and even gave me a heads-up about the fuel efficiency in city traffic. He wasn't just trying to make a sale — he wanted to make sure it fit my lifestyle. Test drive was a blast. Joel encouraged me to test the turning radius and play with the heads-up display. I felt in control the whole time. And once I said yes? Joel handled everything like clockwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!