Old Orchard Nissan

Kevin and Erick were amazing they really helped me get a great deal on a new car they have sooooo many options was very smooth process

kevin was amazing he was very knowledgeable and nice made sure my children were interained with toys

Had a super positive experience with Jabari. Very helpful and made sure all my needs were met. I would definitely recommend!

WHAT A NIGHTMARE! If you want to be ghosted after purchasing a vehicle, this is the place to go! I purchased a vehicle in January, the dealer was supposed to do some scheduled body work (nothing major, cosmetic only). It took them almost a month to rectify the situation (and this is after I tried calling and calling and calling- I finally had to put a negative rating and then someone finally called). Well, now after that nightmare, this certified vehicle that I purchased had a battery, alignment issue. I had to take it to another dealer because I could not get ahold of anyone at old orchard. Old orchard finally stated that they would pay for the repair - well, 10 days, I’m still waiting for a “check”. I spoke with julia and Eric (managers, I think). After calling customer service, I get the run around stating that they are either away from their desk, not available, or busy with customers . This call would be “expedited” to them and they will call me back. Ha! Yea ok.. This has been my last resort, I did not want to write this review but I am getting nowhere with these people.. I would recommend you steer clear of this dealer and most likely their sister dealer (Huntley Ford- if they have the same practices as old orchard). I would rate this negative 5 if I could ..

Kevin is the best salesperson I’ve ever worked with. Friendly, patient, and truly cares about his customers.

If you're looking for a great car and even better service, ask for Kevin! He made the process quick and easy. Couldn't be happier with my purchase!

WHAT A NIGHTMARE! If you want to be ghosted after purchasing a vehicle, this is the place to go! I purchased a vehicle in January, the dealer was supposed to do some scheduled body work (nothing major, cosmetic only). It took them almost a month to rectify the situation (and this is after I tried calling and calling and calling- I finally had to put a negative rating and then someone finally called). Well, now after that nightmare, this certified vehicle that I purchased had a battery, alignment issue. I had to take it to another dealer because I could not get ahold of anyone at old orchard. Old orchard finally stated that they would pay for the repair - well, 10 days, I’m still waiting for a “check”. I spoke with julia and Eric (managers, I think). After calling customer service, I get the run around stating that they are either away from their desk, not available, or busy with customers . This call would be “expedited” to them and they will call me back. Ha! Yea ok.. This has been my last resort, I did not want to write this review but I am getting nowhere with these people.. I would recommend you steer clear of this dealer and most likely their sister dealer (Huntley Ford- if they have the same practices as old orchard). I would rate this negative 5 if I could ..

Kevin is a true professional! He was patient, knowledgeable, and never pressured me into a decision. Best car-buying experience I've had!

Kevin was incredibly helpful and made the car-buying process smooth and stress-free. He answered all my questions and found the perfect car for me. Highly recommend!

Kevin was extremely helpful and knowledgeable. He made the car-buying process smooth and stress-free. Highly recommend!