Reviews
Ignored the problem and told me to reschedule during...
Ignored the problem and told me to reschedule during weekday to get a better diagnosis. Disappointing... it’s a common problem listed on many sites about this car.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear that you're experiencing issues with your vehicle as I know how frustrating this can be. We certainly want to get this taken care of for you, and I would like to speak with you directly. Unfortunately, I can't find your contact information from this review. Would you please give me a call at your earliest convenience? Thank you, Jennifer Manteghi - Service Manager - 330-758-7281
They help my sister and me and I was thankful for their...
They help my sister and me and I was thankful for their help. We walk away with 2 vechiles. We love them and the payments is just right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations to you and your sister on your new vehicles! It is fantastic to hear that you had such a seamless purchase experience working with the team. Safe travels and we hope to see you again at Taylor Kia of Boardman!
Went in for regular maintenance, oil change, etc. Also...
Went in for regular maintenance, oil change, etc. Also had car washed. I was in and out in no time. Fast friendly service very Happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! It was our pleasure to assist you here at Taylor Kia of Boardman, and we look forward to your next oil change!
Poor customer service. Told during sale I would always...
Poor customer service. Told during sale I would always get a loaner when service is performed. no loaner, and told I wasn't told that.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It sounds like there was a misunderstanding here and I sincerely apologize that we were not able to provide a loaner vehicle. Would you consider giving me a call? I'd really like to learn more about this situation but without your full name I won't be able to. Thank you, Melanie Yesovich - General Sales Manager - 330-758-7281
The maintenance department did a great job. I got a oil...
The maintenance department did a great job. I got a oil change and tire rotation. They got me in and out. They were very friendly and nice people. I would definitely recommend kia of boardman to friends and family. 5 star 🌟
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, thank you for taking the time to leave us a review! It was our pleasure to change your oil and rotate your tires here at Taylor Kia of Boardman, and it means a lot to know that you would recommend us to others. We look forward to your next visit!
Chris Holmes, waited on me, Excellent! Very Courteous!...
Chris Holmes, waited on me, Excellent! Very Courteous! Exceptional at making our visit Comfortable, explained all work orders so we understood. 5 ⭐️⭐️⭐️⭐️⭐️ Rating and recommending
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that you felt comfortable working with Chris and that he explained all the work your vehicle would receive so you can be confident behind the wheel. Thank you for rating Taylor Kia of Boardman five stars! If any future concerns should arise, we will be here to help.
Scheduled the first oil change and routine maintenance....
Scheduled the first oil change and routine maintenance. Service was completed quickly and Chris who handled the intake and return of the car was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that our Service Department made a great first impression. Thank you so much for stopping by to review Taylor Kia of Boardman! We look forward to our continued relationship.
I have always found this dealership easy to deal with....
I have always found this dealership easy to deal with. They have always been professional and understanding and easy to work with. The service department is top notch. And Dan Michael is an outstanding sales person!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are so glad you enjoy working with Dan and our team here at Taylor Kia of Boardman. We look forward to your next visit!
I just had my car in for the lifter on tail gate was bad....
I just had my car in for the lifter on tail gate was bad. Jen took care of me and I was very pleased how nice she was. Keep up the good work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Jen took great care of you during your recent visit to Taylor Kia of Boardman! Thank you so much for stopping by to share this feedback. We hope you enjoy your week!
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Service personnel were helpful and pleasant. Car was...
Service personnel were helpful and pleasant. Car was cleaned. Future service was discussed. Waiting area ok and young lady cleaning area was very pleasant. Tom Morris very qualified.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate the five-star review! We're happy to hear that Tom and the rest of our team delivered such friendly, attentive service. Thank you for trusting Taylor Kia of Boardman with your car repair needs!