Reviews
I purchased a new Kia K4 in February of 2025 at Boardman
I purchased a new Kia K4 in February of 2025 at Boardman Ohio, Ken Ganley Kia. At 4000 miles all 4 tires bubbled . first one and then the other 3. I changed the first one, but when the other three bubbled I knew it was a manufacturing problem or perhaps they weren't installed correctly. I called Kia customer service and they sent me to Pireli Tires warranty dept. Pireli said it is covered under factory workmanship and materials. I called Ken Ganley Kia in Boardman, Ohio and spoke to a salesman, Joe, who informed me that he helped a customer send this form about a month ago because of a bubbled tire. But when I went to schedule with the service dept, they said they could not find a form for factory workmanship and that Imust have hit a pothole. They refused to do anything. I am considering contacting the attorney general but hoping you will help first. A pothole would not cause all the tires to bubble and the dealer would not even help at all. For safety reasons, I had to go buy new tires asap. I tried getting an appointment at the Kia dealer in Hermitage PA but they wouldn't take me till May 12. We are a family of Kia. My mother and grandfather have Kias. I need your help to have justice here. The dealer also did not submit the paperwork for th plate and I am driving with an expired temporary plate. If you look on the BBB site, there are similar complaints. I am enclosing some photos but I have kept all the tires and can send more photos if needed. Desired outcome: upon providing receipts for the new tires and photos of the old, I want reimbursed for the tires. If I had had an accident, it would have been a mess. 👇 The information below is not visible to anyone but you and the company representatives. Contact name: Jonathan Paladina Preferred time for contact: 3:30 , but text anytime Preferred Method of Contact: phone, text oe email
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Just purchased a vehicle from Bill Burns he was great to
Just purchased a vehicle from Bill Burns he was great to deal with go see Bill for your next new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Great customer experience, Steve McKay was great to
Great customer experience, Steve McKay was great to work with and very considerate with what I had to work with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Purchased my new car from Bill Burns he was great to deal
Purchased my new car from Bill Burns he was great to deal with! Go see Bill Burns for your next new car! Awesome salesman! Luv my new Kia!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sylvia, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Tom Welsh is a great salesman, very patient and
Tom Welsh is a great salesman, very patient and informative and knows his stuff keep up the great work my guy !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello David, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Boardman. We are always more than happy to assist you if anything else comes up. Take care!
Got just what I wanted .
Got just what I wanted . Walker ( texas ranger) was a pleasure to work with ! Would come back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Quick and easy!
Quick and easy! Was in and out in no time! Worked within my budget range
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Quick, friendly, and quality repairs and maintenance on
Quick, friendly, and quality repairs and maintenance on my Dodge Charger 392. They are always able to work around my schedule and produce quality work (even though it's not a Kia) at the best value they can find.....
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly, helpful staff.
Friendly, helpful staff. Clean restrooms and waiting area as well as business area. No pressure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fast service, great service, friendly people in both
Fast service, great service, friendly people in both sales and service, clean facility, beautiful showroom,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Darla, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!