Ken Ganley Kia Boardman

(665 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30am
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 10:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (234) 226-4041 (234) 226-4041
Used (234) 226-4051 (234) 226-4051
Service (234) 282-7129 (234) 282-7129

Reviews

(665 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Kia Boardman from DealerRater.

Want to share your experience with this dealership?

Write a review

I didn’t have an appointment but the pressure was going...

I didn’t have an appointment but the pressure was going down on my tire and they were able to get me in and get me a new tire. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sandra, thank you for the review! It was our pleasure to assist you with your tire here at Taylor Kia of Boardman, and if you ever need anything else, don't hesitate to come back and see us again!

Service was done promptly exactly when scheduled. The...

Service was done promptly exactly when scheduled. The people were all pleasant and welcoming, and the waiting area is extremely nice. A very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Krystal - thank you for reviewing Taylor Kia of Boardman. We're glad to hear that our team provided you with 5-star service!

Knowledgeable salesman, quick and easy purchase and...

Knowledgeable salesman, quick and easy purchase and paperwork. Have never seen a sale go so smoothly. Great job by salesman Aaron Germann and Brian on paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that Aaron and Brian delivered such an exceptional car-buying experience! Thank you for choosing Taylor Kia of Boardman, and congratulations on your new vehicle!

Consumer response

Thank you and will be happy to work with you over the next few years for service on our Sportage.

Ryan was awesome to work with. The whole process was easy...

Ryan was awesome to work with. The whole process was easy and could not be happier. Thank you again to the whole staff at Kia of Boardman!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We are so glad Ryan took such good care of you here at Taylor Kia of Boardman, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

Great people picked up vehicle and returned it. Took...

Great people picked up vehicle and returned it. Took longer than expected to get appointment for an oil change. Maybe consider adding a quick lube or quick service area to the dealership for efficiency in this area and it will lead to service making more money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They my car for 2 weeks. I did have it towed in so that...

They my car for 2 weeks. I did have it towed in so that may have been why there was a delay. Overall it was a good experience

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tom in service got me in on short notice and was very...

Tom in service got me in on short notice and was very pleasant and completed the work on time. They always take very good care of my cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Taylor Kia of Boardman, and we look forward to your next visit!

My sales consultant, Ridge Awadallah, was the best. I...

My sales consultant, Ridge Awadallah, was the best. I knew what I wanted when I went in, and there was no pressure to change or add other features. He listened to me. He was fast and efficient, and explained all the features and even set up the Bluetooth for me. I highly recommend this dealership and please go see Ridge, he is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ridge took such good care of you here at Taylor Kia of Boardman, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

I couldn't b more pleased then with the vehicle my dad...

I couldn't b more pleased then with the vehicle my dad purchased. Our sales rep (Dan Michael) was excellent as he was attentive to what we were looking for in a vehicle. Then he showed us Kia's he thought would be of interest to us (particularly the safety features) and we finally decided on the 2021 Kia Forte. Big Thanks Dan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate the positive feedback, Chuck! It's wonderful to hear that Dan delivered such an exceptional buying experience. Thank you for choosing Taylor Kia of Boardman - we hope your dad is loving his new 2021 Kia Forte!

CUSTOMER SERVICE IS fabulous at Kia! All the guys are...

CUSTOMER SERVICE IS fabulous at Kia! All the guys are friendly and professional! Even my salesman Dan stopped by to say Hello and make sure everything was still great with my Sorento. 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for posting a review about your recent visit to Taylor Kia of Boardman! It makes our day to hear that our customer service stands out to you. Enjoy your week!