Ken Ganley Kia Boardman

CUSTOMER SERVICE IS fabulous at Kia! All the guys are friendly and professional! Even my salesman Dan stopped by to say Hello and make sure everything was still great with my Sorento. 5 stars.

I love coming to Taylor KIA for my cars this is my 2nd Forte I wouldn’t go anywhere else my salesperson Bill was very professional and explained everything to me I would definitely recommend going to KIA and seeing Bill. Mark was very good trying to get me the best bang for my buck and it worked out perfectly. Thank you to all who helped me with my new 2021 new car.

After taking my 2013 KIA in after a recall of stalled engines, which happened to me on the highway, (scary), is when I found out there was a recall, so the issue was alledgely repaired. 4 months later it did it again. I Didn’t want to take any chances on the high away. So After towing it in, the decision now, was that my engine would need replaced and was not covered under warranty! A USED engine would cost me $5000. This was a 2013 with 104,000..... when I bought it in 2015, it had 33,500 miles. However the consumer affairs, and the district manager said there was nothing that could be done. OH, the good news ( exaggeration) is Sarah, Shes’s the service manager, her solution was, the car was still drivable and the service rep Cody Straub said the same, but Sarah suggested to make sure I put oil in it every couple of weeks, or let it run out and then I would have a better chance of the engine being replaced🤔 However, when I pulled out of the Taylor KIA of Boardman parking lot, there was so much smoke coming from the vehicle that you couldn’t even see the car😳 I immediately turned around and took it back, only for her to tell me the next day that they could look into why it was smoking So badly even though it had already been in their shop for five weeks! UNBELIEVABLE :(

Had the first maintenance done on my 2020 KIA Soul. Tom kept me informed thru the entire process. Very professional. I’m highly satisfied with the customer service provided. AND a plus, my car was cleaner after service was done then when I first brought it in. Thanks Taylor KIA of Boardman

Outstanding customer service! Will recommend to my friends! Made leasing a car with least amount of stress. Every detail checked for answering all questions asked.

Very friendly workers..like the link to keep you updated on vehicle and like to accept or decline work by phone...clean waiting room and snack area!

Very happy with the no pressure sales at Taylor. I worked with Tyler and he treated me fairly and respectfully. They had a good inventory of cars to browse too.

Derek and April is good sales people and and help you out any way they can I am glad I came to Kia the best thing I did and I love my car thanks Derek and April and most of all Kia

Overall experience was good. Dan got everything taken care of on the trade in and got my new car squared away quickly and neatly. Third time to buy a car at Taylor

My daughter wasn't sure what she wanted except a Kia. Bill Burns had great suggestions and found exactly what she liked and after a great price she purchased it....