Reviews
Fernando was amazing !
Fernando was amazing ! He helped me and my friend get into a new car today. And Jessi was amazing too helped save me some money on my monthly payment. Nicole was super awesome to! She helped us a lot today too. Everyone there is so warm and welcoming but I really wanna give a big shout out to Fernando he was so sweet and kind and truly has the best service ever he helped us out so much today and I can’t thank him enough! Amazing team!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
AutoNation is terrible!
Terrible experience buying here! I bought a pre-owned Audi for my son. I live an hour away and asked the salesman to look at the car for any damage before I drove all the way out there. He claimed the car looked perfect. I get there and the back bumper was smashed in and had an enormous scratch as well as damage to the tint. They claimed they’d get everything right before picking up the car. When I got the car, the bumper was fixed but there was paint overspray all over the car. Tires were mismatches. There was only one key. The car wasn’t cleaned inside or out. There’s a right way to do business and a wrong way. There’s is definitely THE WRONG WAY!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Steven, we are deeply disappointed by your experience at AutoNation USA Phoenix Avondale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (602) 830-5860. We hope to hear from you.
Visit AutoNation Phoenix Avondale
Great Experience with Danny & sales manager Joel! Both provided phenomenal customer service and hospitality.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Gavin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Buying experience
Would do business again Thanks once again for the amazing experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Anthony, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.
Amazing dealership overall
They were amazing at helping me find the truck of my dreams! I was able to get the right orange that I have been looking for over a year! Super competent sales staff when it comes to product knowledge as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great people!
Great people! The process was very smooth and easy! I've been to other dealers and never had as quick and simple of a car buy experience as I have with Autonation!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Albert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Amazing Store & Staff.
Amazing Store & Staff. They take care of their clients. Amazing inventory & Prices. You will not be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Phoenix Avondale. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Very Attentive On my concerns with my jeeps performance
Very Attentive On my concerns with my jeeps performance and services that needed to be done. Especially making sure mine and my children safety was top priority for our travels out of state. Definitely a sense of relief. Thank you , Joel and AutoNation Team
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales staff reflected excellent competence in regards to
Sales staff reflected excellent competence in regards to inventory and an efficient sales process. I was kind of on a time crunch and they found the perfect vehicle with still making the Experience quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Service
And he really went out of his way for us. We were buying our daughter her first car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Karla, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!