AutoNation USA Phoenix Avondale

(209 reviews)
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award
(866) 559-0202 (866) 559-0202

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Phoenix Avondale from DealerRater.

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I bought a car from Cameron Hughes for my daughter, the

I bought a car from Cameron Hughes for my daughter, the car selection and service was amazing. Cameron Hughes is a fantastic sales person, and very friendly. I will definitely buy another car from Cameron.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Was a very quick and easy process.

Was a very quick and easy process. Very happy with my new vehicle. Will be purchasing my next vehicle here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cameron hughes was an amazing car sales man.

Cameron hughes was an amazing car sales man. he was very attentive, gave me multiple options, and made sure I absolutely loved the car I chose. He made the process stress-free and go really fast. I would definitely recommend this dealership as well as the car salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Phoenix Avondale. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great car buying experience.

Great car buying experience. Everyone was nice. Alyssa was very helpful. Will be recommending to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jason, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Phoenix Avondale and we hope to be of service again in the future.

My car that I purchased several months ago required $5000

My car that I purchased several months ago required $5000 worth of repairs. There are things wrong with the car that had to of been there before purchasing and the service team did not review it closely enough prior to purchase. Talked to manager 'Nick' who claimed to want to help his customers but was upset that a review was left after no one would help us the first time we contacted them. If you are looking for a vehicle that will have severe mechanical issues within months, a manager who doesn't actually care about the customers once they have already bought a car, and getting the runaround from 3-4 departments. This is the dealership for you. We have bought 4 cars at autonation in the last 4 years but it won't be happening again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are deeply disappointed by your experience at AutoNation USA Phoenix Avondale. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (602) 830-5860 -- we hope to hear from you soon.

Dealer response

Hello, we are deeply disappointed by your experience at AutoNation USA Phoenix Avondale. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (602) 830-5860 -- we hope to hear from you soon.

Alyssa was super helpful and got us into a car that we

Alyssa was super helpful and got us into a car that we love. Super quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Becca, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Sales team was very helpful and positive.

Sales team was very helpful and positive. They walked me through the process extremely quickly and all went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jimmy, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Phoenix Avondale. Don't hesitate to call us if you ever need anything. Be safe on the road!

AutoNation, Avondale: Great service, personable staff,

AutoNation, Avondale: Great service, personable staff, quick financing—ideal for urgent car needs. 5 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi James, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

no hassle!

no hassle! literally the easiest place to purchase a car from they put a bow on my car and took a photo too. Very special moment for my first purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Super friendly Staff here at this location.

Super friendly Staff here at this location. They were easy to work with and even stayed late to help finalize a deal so I didn't have to come back the next day. Car runs perfect, would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jason, thanks so much for the warm recommendation of the team here at AutoNation USA Phoenix Avondale. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dealer response

Hi Jason, thanks so much for the warm recommendation of the team here at AutoNation USA Phoenix Avondale. Don't hesitate to call us if you ever need anything. Be safe on the road!