Reviews
Horrible Customer Service
We bought a car and after two months and multiple calls to autonation we cannot get our licence for car. The temporary licence has expired. Like other reviews they keep saying they will help but they don't. Can't get through to finance or General Manager.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
Very relaxed, friendly, and comfortable experience.
Very relaxed, friendly, and comfortable experience. The overall process went very quickly and enjoyable. That’s on period!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Andrew Love (Andy) was so kind and patient while we were
Andrew Love (Andy) was so kind and patient while we were looking at cars on the lot in 108° Arizona heat! We had a great experience from Andy to the financing. A+ team at Autonation Avondale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
BUYER BEWARE
Sold them a car 25 days ago and they have yet to pay it off. I have reached out to associates in store an it seems like no one can tell me why.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Gisela, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (602) 830-5860 to discuss what we can do to help.
Buyer Beware
I bought a car and 4 days later the battery died. They didn’t return my calls or emails. After the sale was made we no longer mattered
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Overall a great experience.
Overall a great experience. Mariah the person that helped me was amazing. She explained step by step the entire process and was so patient with all my questions. I definitely recommend the AutoNation in Avondale and if Mariah is available? That is your go to girl!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
I was very pleased with the service that myself and my
I was very pleased with the service that myself and my wife were given. I would recommend it to others. We have used one of the other locations for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Daniel, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Kia purchase
Hunter and Samantha were absolutely amazing! They made car buying a fun and easy process! It was well worth the drive across the valley from the east side to purchase a new car. Highly recommend this team to anyone looking for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Trade in
Fantastic place/great staff. Got a fair price on a trade in by Joe.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Colin, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.
AutoNation Avondale AZ
5 out of 5 stars. All the employees at this location are awesome. They ALL really put their best foot forward to help you out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!