Reviews
Write a reviewNew car buyer
Everything was fine until I got home and found out the front passenger seat had a rip in it. I'm still waiting to hear how and when my car seat will be replaced. We are not happy !!!!
- Customer service 3.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia, thank you for your honest review. We understand your frustration with a rip in your front seat. We will work with you to figure out what happened.
Art Pulliam
Excellent the complete experience was great. The best truck buying experience I have had. Told the salesman what I wanted and a few hours later he found the F 250 I wanted the next afternoon it was clean and ready to go. Salesman explained all the many functions, filled the tank and I was gone. The Finance mgr was also super no pressure. I would buy my next vehicle from Philphot Ford. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Arthur, thank you for the exceptional review. We are delighted to read our team has met your highest standards. We wish you many miles of memories in your F-250!
SUV Bumper Repair
Great service. Very helpful and professional. Work was done in a timely manner and looks very nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cindy, thank you for the review. We are delighted our team met your highest standards during your service appointment.
VP of Operations
Great deal on a great truck...friendly sales team !
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Samuel, thank you for the exceptional review. We are happy to have met your highest standards.
mostly went in for car repair
dealt with by email only, had my veloster checked out by mechanic, thought might be warrantied, alas, my mistake!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ronald, thank you for the review our our team. We are delighted to read your service visit went smoothly. We look forward to working with you again.
great
Always great service every time I bring my truck in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robin, thank you for taking the time to praise our service department. We are delighted to read your experience was exceptional every time. We look forward to servicing your truck again!
Transmission repair
My vehicle was in service and completed within 24 hours. Great service !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joseph, we are delighted to read our team met your highest standards in service. We strive to be the best and we are proud to have met those standards with you. We look forward to working with you again.
Fixing brakes on my truck
They got me in and out on time. It was included on my warranty. Very friendly and personable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alvin, thank you for the review. We are delighted our team met your highest standards during your visit to our service department. We look forward to working with you again.
Best service and personal anywhere
Best Service ever. Will be Philpott customer for life . Thank you for everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, Douglas! If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!
New truck
Best car buying experience I've ever had quick and easy.Will not go anywhere else again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Roger, thank you for the praise. We are proud to be the best car-buying experience you have had!