Philpott Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
New (888) 844-9089 (888) 844-9089
Used (888) 844-9724 (888) 844-9724
Service (888) 846-1676 (888) 846-1676

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Philpott Ford from DealerRater.

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Philpot Ford Service Dept.

It was not my first rodeo with Philpot! They always do first class top notch work! I dropped my truck off on a Wednesday afternoon around 3 and Sharon Thomas in the service department called me around 4:30 and told me the problem and gave me the price to fix it just like I requested. I gave them the green light for the work and it was repaired and back in my driveway at 11:00 the next morning!! Always helpful and friendly service at Philpot Ford, definitely will be back, maybe to get a new truck when the time comes!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jason, thank you for the review. We are happy to read our team took great care of your during your service visit. We are honored to have your trust and business.

Awesome Experience

Great Experience. Kelly was very nice! She got me out of there very quickly. And could not have nicer. Awesome experience from start too finish

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brunson, thank you for writing this fantastic review and giving our dealership such a high star rating! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

First time buyer

Mark Bowden was excellent! I will be returning in the future! I couldn't have asked for a better experience. Mark is an excellent salesman!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Leeann, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

Robin

Great Parts Department and Service. I love going to Philpott Motors. They are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robin, thank you for the exceptional review. We are happy to read our team took great care of you during your visit. We will pass your praise along to them.

Ford truck buying experience 2017

My wife and I walked into our Ford truck dealership of choice where there were three salesmen in cubicles who looked to be doing paperwork. I just asked loud enough for all three to hear, "Who wants to sell a truck today?". I was answered in less than a second by what would be known later as one of the most pleasant and accommodating salesmen we have ever encountered. Some talking, some driving and some texting later produced the sale we could live with and the truck of our daughter's dreams, a King Ranch F150 FX-4. Keep up the great work Ford and keep finding those great people to make a deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Johnathan, we are delighted to hear you and your wife's experience at our store was fun. We wish your daughter many miles of memories in her King Ranch! Thank you for shopping with us.

Review

It was a great service with fast and reliable cuatomer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lorenzo, thank you for the review! We are delighted our team met your highest standards!

Above and beyond

Shelly was amazing from start to finish. Our process was quick and easy, we told her exactly what we wanted and she had it waiting on us by the time we arrived!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Christopher! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Take care!

Retired

Could not have had better service . Adam and Bob were terrific

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ruth, thank you for the wonderful review. We are happy to read Adam and Non met your highest standards.

Service Department

Great service, awesome customer service! I will be back for any future issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ashley, thank you for the review. We are delighted our team met your highest standards!

Give Adam at Philpott a shot at your next vehicle

Adam and I had spoken on the phone a couple of times and I had visited a couple of other dealerships. I had a pretty good idea of what I wanted before visiting Philpott. Adam had exactly what I needed and gave me a price that I definitely could live with. Previous experiences with the F and I guy had never been pleasant in the past but this time was totally different. Doing the purchase paperwork took no more than 20 or 30 minutes and we were out of there. Adam was very patient and thorough going through the features of the truck with us before we left. We made one trip to Houston and one to the beach. Both were completely enjoyable trip. Comfortable and quiet. Three things that make me completely satisfied with this deal are; The right vehicle, a great salesman, and a great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the praise, Patrick. We will pass it along to Adam!