Reviews
Write a reviewGreat service !
I had a "cracked glass" in the roof of my F-150 (purchased at Philpott). Amber in customer service, took the time and much effort to "make it right". I was loaned a vehicle and the service dept. had my truck repaired ahead of schedule... Again thanks Amber and service dept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim, we are happy to read our service team was able to fix the cracked glass in the roof of your F-150 and have you back on the road again. We will pass along your thanks to Amber and our entire team.
GREAT!!
Wonderful experience! Great people and fast service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amber, thank you for the review. We are happy to read you had an exceptional experience!
Warranty on body repair
Took care of warranty on repairs and repainted front bumper.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Benjamin, thank you for the review! We are thrilled to have upheld your highest standards and we are happy to have been able to repair your vehicle in a timely manner.
Oil Change
I made the appointment online and the service was quick and everyone was friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for the praise! We are happy to read our service department provided an exceptional experience.
Service rep and facilities
Nice experience, service rep was very courteous and helpful. The facility was nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Keith, thank you for the 5 stars. We will pass along your praise to our service team!
Car Repair
The office staff was organized, caring, and informative. With everyone working together, this shows in the work done. I'm extremely impressed with the work done on my car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thank you for this awesome review! We will pass along your praise to our entire team and we are happy you are thrilled with your car!
My new car
I went in knowing I wasn't leaving without the car I wanted. I was upfront with my salesmanship and he was able to make happen what I needed and wanted. I am very pleased with the service that I received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elizabeth, we love to read of your "go-getter attitude!" We are thrilled our associate was able to find the car for you.
Good Service
appointment on time and fast service! Woman was very friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, thank you for the 5 stars! We are happy to read our service team met your highest standards.
Excellent !!!!!!
Our experience was excellent!!! Our salesman was extremely helpful. It was a very good experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen, we love seeing 5 stars! Thank you for the raving review!
mr. wilbert goss
They did not want to talk a real deal. They wanted me to buy at their price. I had a good price from Kinsel Toyota & they didn't even want to get close to Kinsel's price. I have bought 2 cars from Philpott before & they sure didn't treat me like a return customer.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase