Philpott Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
New (888) 844-9089 (888) 844-9089
Used (888) 844-9724 (888) 844-9724
Service (888) 846-1676 (888) 846-1676

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Philpott Ford from DealerRater.

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Service

I have free oil changes for life across the street at JK Chevrolet on my 2013 Texas edition Silverado. Because the service at JK is so poor compared to Philpot, I would rather pay for my oil change at Philpot than get it free at JK. If you would like to see for yourself, I'll let you take my truck over there, but you still need to change the oil at Philpot ?.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It means so much to us to have earned your trust in our business! Thank you so much for choosing Philpott Ford as your first choice for service!

Thank you, Adam Carter!

Philpott Ford, especially Adam Carter, never disappoints. Two new Philpott vehicles in one month prove that we are diehard fans. Thank you for your commitment to excellent service. We love our Superduty F-250 and Escape Titanium!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Denise. We are thrilled to read our team met your highest standards. We will pass your praise along to Adam. We wish you many miles of memories.

Awesome

Awesome. Customer service.................!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Drew, thank you for the lovely review. We are proud our team met your highest standards.

GREAT EXPERIENCE

I had a great experience at Phillipott. The staff was very friendly and professional and I am well pleased with my vehicle. I will definitely recommend Phillipott Ford Collision Center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review. We are delighted to read our team took great care of you, Berlinsia!

Sales and service

My salesman Brunson made sure all items were taken care of and completed properly before getting vehicle back to me. Very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, we are happy to read Brunson made your car-buying experience exceptional. We will pass your appreciation along to him. Thank you for shopping with us!

Thank you!!

The service was professional and the work was completed in a timely manner with a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Barbara! We are happy our team took great care of you during your service visit.

Philott ford

Great service,great salesperson, overall great experience would recommend to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, thank you for the wonderful review. We are delighted to read our team took great care of you.

2017 Toyota Highlander

During the process of purchasing my new Highlander, our salesman Mark Fiorenza was professional, courteous, and very helpful. He made sure to answer all of our questions and never made us feel pressured to buy. He made us feel very comfortable and seemed to genuinely care about our feelings during the entire process. I would highly recommend Mark Fiorenza to anyone going to Philpott to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Denise, thank you for the wonderful review. We are pleased to read you love your new Highlander! We will pass your praise along to Mark. He will be honored to hear your kind words.

PHILPOTT has what you need, want and dream about!

When we go to Philpott Motors in Nederland, TX it is always an easy purchase - it takes a little time of course, but we are in and out. We knew what we wanted so that made the decision a little easier for us. Great service, great people, great deals!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Philpott Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

BeauGilbert

The service was fantastic!! Everyone was very helpful! Mark Fiorenza was great! He helped me out a lot and I owe him a BIG thank you! Jason Powell in finance was very helpful as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Beau, we will pass your praise along to Mark and Jason! Thank you for the wonderful review and we wish you many miles of memories.