Reviews
Write a reviewlooking for an oncore -they had them-all setups
mike was a knowledgeable sales rep who worked to find the car we were interested in at the price we were willing to pay -showed us all the features--made the sales experience as good as possible and ended up with our purchasing the car--so far the product is awesome--better than expected and hopefully will work out for us for the next few years
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and comments about Mike. I'll pass this on to him and the team. They'll really appreciate & love the recognition as well. Enjoy the Encore and thank you for the 5 star review. Mark Pennella VP Patrick Buick GMC
A really great dealership
I've been a customer for about 8 yrs. now and have been very happy with my experience at Patrick. We just purchased our second GMC there and so far so good.. Their New Car Care Seminars are extremely helpful and interesting and a great way to get familiar with the dealership, the new vehicle and the staff..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your comments and continued business along with the 5 star review. I'll pass this on to the entire sales and service teams....they'll truly appreciate & love the comments as well. Enjoy the new GMC and thanks again. Mark Pennella VP Patrick Buick GMC
New Car Seminar
Great knowledge and helpfulness in taking the time to explain about your new vehicle, and the facility there to take care of it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and comments along with the 5 star review. Enjoy the new car! I'll pass this on to the sales team...they always love to read these along with the recognition that it brings to them. Thanks again! Mark Pennella VP Patrick Buick GMC
Service
While in for routine oil change & tire rotation mechanic brought to service tech. Mario's attention that my 6 1/2 yr. old battery on my LaCrosse had a badly corroded terminal and connector, was leaking and it would be wise to replace. Thankful it was spotted & able to be corrected before I got stranded in an unfavorable situation. An "on the ball" team !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business & wonderful comment along with the 5 star review. I'm pleased to know that our technicians are performing at the level we train them. I'll forward this on to Mario and the entire team....they'll appreciate and love the recognition you gave them. Thanks again and enjoy the Lacrosse. Mark Pennella VP Patrick Buick GMC
Great service. Knowledgeable and freindly personne
this is the second Lacrosse that I have purchased from Parick Buick. The buying experience in both cases was the best that I have ever had and on the couple of occasions that I needed to deal with the service Department (Mario) and the collision Department (Mark), my experiences could not have been better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your continued business and wonderful comments about Mario & Mark along with the 5 star review. I'll forward this on to both of them and the entire team...they'll truly appreciate & love the recognition. Thanks again and enjoy the Lacrosse! Mark Pennella VP Patrick Buick GMC
service
once again Mario was fantastic! he had me in & out in no time. i had a nys inspection & an oil change. Mario is why i keep coming back to patrick. thanks again Mario. a satisfied customer, candy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for your loyalty and wonderful comments about Mario. I'll forward this on to him and the entire team...they'll truly appreciate & love the recognition along with the 5 star review. Thanks again. Mark Pennella VP Patrick Buick GMC
Spotless dealership great staff
This is one of my overall best buying experiences. I would recommend Patrick Buick GMC to anybody
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and wonderful comments along with the 5 star review. I'll pass this on to your sales associate & the entire team. They'll truly appreciate & love the recognition as well. Thanks again and enjoy the new vehicle! Mark Pennella VP Patrick Buick GMC
Excellent Experience
Excellent attention to detail and completion of the sale. Hector was recommended to us by our daughter and her fiance, who also, each bought a new vehicle from Patrick Buick via Hector. He's knowledgeable, patient, and goes above and beyond, and was a pleasure doing business with. We will definitely continue to buy our cars here, and have Hector handle the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for recognizing Hector....he's been with us since 1999. I'll forward this on to him and the team...they'll truly appreciate & love the attention. Thank you for your business along with the 5 star review and enjoy the new car! Mark Pennella VP Patrick Buick GMC
Friendly and courteous.
Friendly and courteous. Work was completed within the agreed upon time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business along with the 5 star review. I'm pleased to know that all went well and your happy. Thanks again and I'll forward this on to the service team....they'll appreciate & love the recognition as well. Mark Pennella VP Patrick Buick GMC
Salesperson
This is second time that I purchased a car from Patrick. The first time was in 2011, the salesperson was Hector. He was very knowledgeable and helpful when i purchased my Buick Verano, it was an easy choice for me when I wanted a SUV in 2015. I sought out Hector to help me to find my GMC Terrain. I have to say that again completely happy with choice of vehicles as well as salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great to hear! Thank you for your business and loyalty towards Hector and our company. I'll forward this on to him and the entire team. They'll truly appreciate & love the recognition along with your comments and the 5 star review. Hope your enjoying the Terrain! Thanks again. Mark Pennella VP Patrick Buick GMC