Castle Rock Chevrolet GMC

(516 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

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Sales consultant Cesar Rincon was very helpful and

Sales consultant Cesar Rincon was very helpful and knowledgeable, he was supportive of my needs and provided all options to me. Finance manager Ryan Beavers was quick with the paperwork, honest and upfront with options and made the financial decision an easy one. Automotive Product Specialist Rogan Taylor was the cherry on the cake. He is very knowledgeable about GMC products, walking me through setup and how to properly use all of the options my vehicle had. Everyone at Castlerock GMC was wonderful to be around and made the process delightful. Thank you all so much, this will be my first stop for my vehicle’s.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review Dan. The team si always here when you need us and we look forward to serving you in the future.

I was able to find the vehicle at a price I thought was

I was able to find the vehicle at a price I thought was fair. Kenzie was extremely helpful and delivered on everything. The paperwork was a bit slow but everything else flowed well.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review. Your feedback about timing has been shared with the General Manager. The team is always here if you need us.

Very helpful and accommodating.

Very helpful and accommodating. I couldn’t drive due to vertigo and she came to our home for everything! Super nice person as well. Definitely a 10 out of 10!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review. The team is always here when you need us and we look forward to serving you in the future.

This dealership is all about the customer.

This dealership is all about the customer. Great customer service. They provided us with multiple options and avenues to best suit our needs and interests. We did not feel rushed or pressured to buy. They allowed us to take as much time as we needed to make a decision. Great, friendly, understanding and funny staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review. The team is always when you need us and we look forward to serving you in the future.

Awesome!

Awesome!!! Will recommend Castle Rock GMC/Chev.to my friends & relatives for a no hassle purchase experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review David. Our team is always here when you need us and we look forward to serving you in the future.

My sales representative Kenzie was amazing!

My sales representative Kenzie was amazing! My mom and I didn't have transportation to get to the dealership, she offered to pick us up in downtown Englewood! Randy our finance specialist was top notch! Bith very helpful and kind!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review. The team is always here when you need us and we look forward to serving you in the future.

Aliza was wonderful, very patient and easy to communicate

Aliza was wonderful, very patient and easy to communicate with. She did a very good job finding the right vehicle and listening to our needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review. The team is always here when you need us and we look forward to serving you in the future.

It was a great buying experience from top to bottom!

It was a great buying experience from top to bottom! Caesar, Tina, Tony, Rogan and Ryan were all fabulous and professional! Friendly environment, knowledgeable staff, upfront pricing eliminated the guesswork! I can’t recommend them highly enough! A+!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review. The team is always here when you need us and we look forward to serving you in the future.

Fernando was great to work with.

Fernando was great to work with. He was very responsive and informative. Met the manager Zach briefly and was able to work out a number that I was comfortable with. Overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review. The team is always here when you need us and we look forward to serving you in the future.

Always greeted by someone at the door, not trying to sell

Always greeted by someone at the door, not trying to sell you anything. They simply greet you and ask if you need any assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and review. The team is always here when you need us and we look forward to serving you in the future.