Reviews
Randi in Castle Rock services was awesome she goes above
Randi in Castle Rock services was awesome she goes above and beyond to help on any questions you might have thanks Randi.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business and review.
My least favorite thing is buying a car.
My least favorite thing is buying a car. That was until I bought my 2024 Chevy trax from Castle rock Chevrolet GMC! That was the best experience ever. The Customer Service was amazing. And the guy that sold me my car it was his second day and he was absolutely awesome as well. Tell the finance guy we have worked with before and he is always on the top of his game! Will definitely go there to buy our cars, the 30 minute drive is well worth it! They make sure you are taken care of, and it is quick it is not an all day situation as I have experienced before in other dealerships.. They work with you, and don’t try to force you to buy anything extra when you go into the finance office! I love my new car and they made sure I had a full tank of gas and that it was nice and clean before I left a lot. We have bought our oldest son, three cars from Chevy, and our 16-year-old will be getting his first car from Chevy as well! As I said the 30 minute drive to Castle rock is well worth it and they have plenty of inventory on the lot so you don’t have to worry about not finding what you’re looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your purchase and review.
Ed and Greg were awesome!
Ed and Greg were awesome! They got our Yukon back to us ahead of the anticipated deadline and kept us informed throughout the repair process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and review
Excellent customer service.
Excellent customer service. They do a great job. Good communication everyone is friendly and very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and review
It was a very comfortable and welcome atmosphere.
It was a very comfortable and welcome atmosphere. This was my first time buying a car and things were explained very well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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The sales lady was very nice and appeared to be
The sales lady was very nice and appeared to be knowledgeable. I conveyed my feelings about the car I was looking at, she said she would look into it. I would recommend this Dealership. The appear to be honest and NO HIGH PRESSURE sales. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your business and review
I went to GMC not expecting much.
I went to GMC not expecting much. I had been looking for an upgrade of my Escape. Nothing was wrong with my car, I was just wanting a change. The other dealerships that I went to didn't do much for me so I thought that going here couldn't hurt. I initially spoke with Tony Williams, who directed me to Austin Ivey. They were amazing! They heard me and found some things that might interest me. That's a gift to be able to apply what the customer has an idea for, price range, and not try to sell more or do less. I have since driven in it for a couple of weeks, and can now say that I love it! I was sold on it before, but now I have the cherry on top. I couldn't have done it without them. The other person I have to give credit to is Rogan Taylor. He help set me up with the app, showed me all of the fidgets of my car, and has extended his hand if I need any more assistance after I left. This was a dynamic team and the experience of purchasing a vehicle was actually very pleasant. I'm happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and review
5 Stars!
5 Stars! Exceptional Experience at Castle Rock Chevrolet GMC I recently had the pleasure of purchasing a truck from Castle Rock Chevrolet GMC, and I couldn’t be more impressed with the entire experience! From the moment I walked through the door, the professionalism and dedication to customer satisfaction were evident. The team at Castle Rock went above and beyond to ensure that my purchase was not only smooth and seamless but also affordable. The management team took the time to listen to my needs, answered all my questions with patience, and worked with me to find the best financing options. They truly made sure that I felt valued every step of the way. What really stood out was their attention to detail and the genuine care they took in making the entire process as stress-free as possible. No pressure, just top-notch customer service, and a true commitment to getting me in the perfect vehicle for my needs. A special shout-out to my fellow veterans – if you’re in the market for a vehicle, this is the place for you. The staff here truly understands the importance of serving those who have served, and they go above and beyond to make sure you have a positive experience. I couldn’t be happier with my new truck, and I highly recommend Castle Rock Chevrolet GMC to anyone looking for a fantastic buying experience. They are the definition of professionalism, and I’ll be a customer for life! Thank you, Castle Rock, for making my purchase so easy and enjoyable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and review
Helpful and accommodating service advisors.
Helpful and accommodating service advisors. Good technicians. Repairs and maintenance gets done right and on time. No complaints here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and review
We love how we have been treated by this dealership and
We love how we have been treated by this dealership and its staff so much that we’ve bought 6 cars through them. Thank you and keep up the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and review