Castle Rock Chevrolet GMC

Outstanding across the board. Paul and Terence were incredibly helpful, transparent and responsive throughout the process. I will be back for my next car here and can't recommend enough.

Recommend Ashley only. Sales Manager (cowboy hat) who first worked with us through the sales process did not know his stuff and was clearly below water in knowing what he was talking about. He may have falsely represented information to us in the process. Never trust him. Ever. GM Parm was good to work with but failed to follow through on my request to buy lunch for his entire team in Ashley?s name to show our appreciation for her assistance. This is a good reason to consider other dealerships unless people like Ashley are employed there. Great service by Ashley and their finance rep but so-so from everyone else. Unless Ashley is employed there, will not buy there again.

Comfortable, thorough and informative. More than we could have expected in the purchase of a vehicle.

They are really good at what they do for a customer. They really went out of their way to explain the warranty and service to me. I am 82 years old and I get a little frustrated and confused. Not now. Thanks to the people who work there. Jim Stanesa

Greg and the service team are pleasant, professional and dedicated, committed to total customer satisfaction.

STAY AWAY FROM THIS PLACE! I would’ve never bought from this dealer if I knew what I was in for. My experience has been nothing but a hassle. A car I’ve been looking for finally popped up here at a decent price, so I went in to buy it only to be sat in an office for awhile. A manager comes to me telling me they “priced the car wrong” and tells me the price isn’t actually 21k, it’s 32k and that it was allegedly a “computer glitch.” I don’t understand how a price difference that large wasn’t caught, especially when one of their sales reps reached out to me that morning with the price of the car being 21k. We ended up compromising a deal for the car (although I’m still paying way more than anticipated coming into this situation.) When I picked it up they reassured me that it passed a mechanics test, which was clearly xxxxxxxx. Had the car for 3 whole days before the check engine light came on. I call my sales rep who tells me to bring the car in and yet they refuse to provide me with a loaner car when I just spent several thousands of dollars with them and already had a bad experience. I explained I live 45 minutes away and my dog will be actively in surgery that day and I need to pick him up. Still denied a loaner car. So, I decide to take it to a Kia dealership. I then find out that they sold me this car with a known recall on my break system without fixing it before selling it to me, putting me in danger, and that this is unrelated to my check engine light. So not only do my breaks not work correctly and they sold it to me like that, but something is possibly wrong with my engine as well and they aren’t even offering me a loaner car in the meantime if I bring it in. Left several messages for the manager Luke King and have been unanswered. Absolutely horrible experience. Will update if a solution is offered.

Staff was knowable friendly and efficient great to work with. Very pleased with the purchase

Took my truck into service here for the first time. Randi was an awesome service advisor. Timing was perfect and she was very helpful.

They were great, start to finish. My salesman, Ceasor was most helpful and accommodating ..will use again

Friendly salesmen and quick sells! Would have been in and out in less than 2 hours if I didn't have it detailed.