Reviews
This place is great for your next major vehicle purchase...
This place is great for your next major vehicle purchase staff is great, no complaints what so ever. 5s all across the board for me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul Lowery was very knowledgeable and helped me with...
Paul Lowery was very knowledgeable and helped me with everything I need to know about the truck I bought he was also polite and fast with getting it done for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
*SCAM ALERT* This company sent me a game card to win a...
*SCAM ALERT* This company sent me a game card to win a prize. I won according to the card that clearly outlined the prize with the winning dice. However when I get to the dealership I was told in the fine print it says the confirmation number is the reference number not the winning dice that align with the cash prize. I reviewed the wording with the salesman and it in fact did not say the confirmation code changes the prize. He said unfortunately the confirmation number is we use not the winning dice marked on the card that are aligned and labeled each prize prize on both sides of the promotion card. So I wasted my time and money traveling down to this dealership for a scam to get me in the door. Sad thing was the only reason this dealership had my info for the mail out was I tried to purchase a truck through them but since it wasn’t on the lot the sales manager tried to tell me I couldn’t buy a lifted F150 brand new from a dealer. So I already knew they scam customers and luckily found a great Ford dealer in Loveland. Definitely take your business else where and avoid the scams of this dealership clearly desperate enough to scam in every direction possible.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I couldn't have asked for a better buying experience!...
I couldn't have asked for a better buying experience! Paul Lowery was incredible, so patient, professional, always available to answer questions and very knowledgeable. He made the process easy and smooth. Thank you Paul for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Walking in and not having a clue what I wanted or what to...
Walking in and not having a clue what I wanted or what to even look for..... Paul Lowery is amazing! Knowledgeable and Professional in helping me make this the easiest purchase ever! Thank you for all you did to help me bring home my “2031 Chevy Trailblazer” And thank you to Chelsea for making the finance portion just as smooth!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our whole experience here was great! We are from out of...
Our whole experience here was great! We are from out of town and Seth was able to get mostly everything worked out for us before we ever got there. He was very friendly, helpful and extremely knowledgeable throughout the process and genuinely cared about making our experience one we could look back on and be happy with. Arnold was very friendly too and both of these guys stayed past closing time to sell us our new truck. Thanks guys! I'm sure we'll see you again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought a new Silverado from Caste Rock Chev and it...
Just bought a new Silverado from Caste Rock Chev and it was a fantastic experience. Great customer service from the time I walked in the door until I left in my new truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The purchase of my new 2021 GMC 2500HD Denali was a great...
The purchase of my new 2021 GMC 2500HD Denali was a great experience. I worked with Parm, the Sales Mgr., Paul Lowery my Salesman and Chelsea Lasley in Finance. This was one of the easiest new vehicle purchases, ever! A big shout out to Paul for his product knowledge and his professionalism. If I ever need another vehicle, I will definitely reach out to this dealership. Jerry S.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great crew helping me pick out the perfect truck...
What a great crew helping me pick out the perfect truck for my husband! They also helped my daughter in law with her new suv. I worked with Ronny Webb, a southern gentleman, he was insightful and took all the time I needed to decide what I wanted and needed. He came to my home to help get seats for the vehicle I was trading in and delivered the car to my husband! I felt like they were fair with our trade in ans the process was painless. Thank you Ronny and all the staff there for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were treated with professionalism, courtesy and...
We were treated with professionalism, courtesy and efficiency when we needed warranty repairs on our Silverado diesel PU. I called other Chevy dealerships first and was very unsatisfied with their schedule. Castle Rock Chevrolet booked us right in and the work was done in a short time. I would recommend this service center to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair