Castle Rock Chevrolet GMC

(516 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

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Shout out to Jason Basso and Robert Duval! Just wanted to...

Shout out to Jason Basso and Robert Duval! Just wanted to let you guys know that you were wonderful to work with. Never in our car buying years have we had such an awesome experience in buying an automobile. Negotiations, which is the absolute worst part about buying, were minutes long, quick and easy. Everyone was so easy to work with. They were friendly yet professional. Very informative. They definitely know their products. I will be telling everyone i know who is in the market for a car to go to Castle Rock Autoplex. You guys were awesome! And we can't forget about Chelsea, who was equally as wonderful. Btw, we love our new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Sarah for the kind words, and thank you for your business!

Just bought a new Chevy Colorado from Medved. Sales rep....

Just bought a new Chevy Colorado from Medved. Sales rep. Paul Lowery did great work finding the vehicle we wanted and taking us through the process! Other dealership staff who helped us also did great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response and it's great to hear about your experience. Ownership has changed about 30 days ago and the store has changed our name to Castle Rock Chevrolet Buick GMC.

I am very happy with the deal I made with Medved Ford and...

I am very happy with the deal I made with Medved Ford and Michael Fertal. They paid top dollar for my trade-in and got me the truck I wanted. Michael was very friendly and energetic to help me, even in the worst heat of the day. Went with me on a test drive to make sure I was happy with the model I wanted and to show me the features in action. I would highly recommend Medved Ford and Michael if you're looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your response and it's great to hear about your experience. Ownership has changed about a few weeks ago and the store has changed our name to Castle Rock Chevrolet Buick GMC.

2020 Chevrolet 2500HD.Very pleased with Paul Lowery’s...

2020 Chevrolet 2500HD. Very pleased with Paul Lowery’s knowledge of the product he sells. Took time to go over all aspects of the truck. They were very fair with my trade. Would highly recommend Paul Lowery to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Larry, Thanks for the feedback. Paul is one of our token team members and we're so glad you enjoy working with him. Thanks for the feedback and we'll see you next time!

Highly recommended

Very friendly, quick to respond. They offered more than blue-book value for my trade-in and they were very patient with me. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great staff at Medved Ford, no pressure, just honest people

Very professional and enjoyable experience working with Roger (Manager), Nathaniel (salesman) and very knowledgeable and great personality finance person (Robert). You took the hassle out of finding a new car and made it enjoyable. We will definitely recommend Medved Ford to our friends and will shop there again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff is great! Honest and super helpful.

All in all I had a great experience with Medved Castle Rock. Professional and enjoyable experience. I would definitely recommend this dealership. Scott Malone, Brad, and Eric were super!! Eric my sales consultant was knowledgeable, friendly and honest. Very helpful. Brad, one of the managers, super nice and helpful. And Scott Malone helped with a really good deal. He was straight forward. His integrity and time was a huge part of my decision to work with them with this huge expenditure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really want to take a moment to talk about MEDVED! If...

I really want to take a moment to talk about MEDVED! If you’re considering taking a trade and looking for a variety of stock, MEDVED IS THE PLACE TO GO! I had made an internet inquiry about a beautiful Denali Truck, and within an hour John Garrard contacted me and made the whole process of getting my DREAM TRUCK very easy! I arrived in the afternoon and they had everything prepared and ready to! I ENDED UP GETTING TOP DOLLAR FOR MY TRADE AND the finance department really worked hard to get me a GREAT low interest rate! THANK YOU JOHN and the finance department, I can’t remember his name but he reminded me of Ryan Seacrest. It was truly a pleasure to work with you and the MEDVED team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Buick Encore

This was the Most professional and enjoyable car buying experience we have ever had. Medved is our New Car Family. Thank you Medved Chevrolet Buick GMC. We will see you soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our new Ford Raptor

We have worked with Medved during the purchases of our last 2 F150’s. Everyone we’ve encountered at the dealership has gone above and beyond to assist us. Nathaniel was the salesman who helped us with our new Raptor. Not only did he answer all of our questions, his interaction with us was very professional, kind, and courteous. He will certainly be a great asset for Medved, as he represented the dealership so well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.