Castle Rock Chevrolet GMC

(516 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(516 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

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Best car dealership ever. Chris was my salesman and...

Best car dealership ever. Chris was my salesman and Arnald was my finance and they were the best team I've ever worked with. They made sure you got what you wanted and got you the best deals you can get. I recommend them over any other car dealership I've been with. They get you in and made sure you drove away with want you wanted. Thank you Chris and your team for an awesome experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Seth really did everything to help me find the perfect...

Seth really did everything to help me find the perfect car and at the absolute best price! And he showed me everything I needed to know about my new car! My parents were with me during the purchase and we all agreed Seth is the next person we will get a car from, amazing service and extremely helpful and understanding of the situation I was in. Thank you so much Seth and Chad for helping me get my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

When you want to purchase a car ask for Chris. This was...

When you want to purchase a car ask for Chris. This was probably the first time I had a pleasant experience buying a car. He was very upfront and got straight to the point. I like that.... great guy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was by far the best, easiest and quickest vehicle...

This was by far the best, easiest and quickest vehicle purchase i have ever experienced! I worked with Sirena in sales and Chelsea in finance, both extremely professional and both had amazing customer service! I couldn't be more grateful for all the time, effort and hard work they both put in to help me! Thank you both again!! I highly recommend Castle Rock Chevrolet Buick GMC if you are looking to purchase a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mason was great and pressure-free. Got a good price on...

Mason was great and pressure-free. Got a good price on the Traverse I wanted and Chelsea got us a great apr. They were very patient with us and it was a good experience. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and Easy sales process. Always happy to support my...

Quick and Easy sales process. Always happy to support my local dealer. They have taken care of me on my last 3 vehicles. Ask for Jason if you are looking for a new Chevy or GMC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a 2020 Silverado 2500HD at...

I recently purchased a 2020 Silverado 2500HD at Castlerock Autoplex. I’m very happy with the service I received from Sirena in sales and Chelsea in finance. Both were extremely professional. The communication was open and timely between Sirena and I. I love my new truck and would recommend Castlerock AP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chevrolet Silverado!It was worth the drive to work with...

Chevrolet Silverado! It was worth the drive to work with this dealership. Sales and parts have been very accommodating. Highly recommended and close to Springs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business!

We live in Colorado Springs , but it was definitely worth...

We live in Colorado Springs , but it was definitely worth the trip to Castle Rock GMC. This was the best experience we’ve had buying a new car from a dealer. Working with Paul Lowery was a pleasure in all respects and would highly recommend. He was knowledgeable, patient and never pressured or harassed us with endless phone calls. He, the entire sales team and finance department did an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business!

Friendly and welcoming staff. I knew what I wanted which...

Friendly and welcoming staff. I knew what I wanted which made the process so much smoother. Even tho it was late at night they still handled everything with a smile. They were so helpful and I wouldn't shop anywhere else! You guys rock! Go see Seth Morris for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business!