Reviews
Did what they said they would do.
Did what they said they would do. Able to find the part needed earlier than quoted
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.
In and out answered my questions, test drove the truck I
In and out answered my questions, test drove the truck I wanted. While doing that appraised my only one. Very efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.
One thing I have learned since COVID customer service is
One thing I have learned since COVID customer service is non existent, well castle rock Chevy has gone above and beyond with customer service every aspect of the dealership I am very happy with my decision to purchase from them and am pleased to have them perform my service on my vehicle, thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.
Some things weren’t right with the used vehicle we
Some things weren’t right with the used vehicle we purchased. All were fix plus one we didn’t know about. Easy getting an appointment. Loaner to go back home, since it would take longer than one day. Would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.
Ripped by service provider.
Ripped by service provider. Cost me $7000. Told me I needed a new lithium battery when I didn’t.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service staff is excellent.
Service staff is excellent. Michael has been a huge help, is honest and friendly. Many Thanks to the techs as well. The whole team has treated us great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.
Vehicle owner
Great experience everyone was helpful. No pressure to purchase vehicle. Clean offices and show room.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you for your kind review; we are happy to pass along your comments to the team here at Castle Rock Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good service team
Zak was great to work with, very friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eddie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Service
Great as usual On time and communication to me about car was very much appreciated
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Quick communication and responsiveness throughout.
Quick communication and responsiveness throughout. Worked quickly to get a deal done and was straightforward through the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car