Reviews
Outstanding!
This is my second car from this dealership. David, Bill, Rogan and Tony are outstanding. Not only do they do everything in their power to get you the car and price you want, they make you feel welcome. I?ve been building my credit and they speak to you as though you are capable, not less then. Honestly I wish I could buy more cars, just to go hang out with them! You shouldn?t buy your cars from anywhere else. The service department is also the best in the business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jessica, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
No call backs
Not happy, have left multiple messages for them to call me back for a service on Mt 21 vete to no avail. Nobody called me back.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
My new car purchase experience
The best ever experience purchasing a new car. Everyone was extremely courteous and helpful. It is without a doubt my best experience at a dealership!! Paul Lowery was without a doubt the nicest person I have ever dealt with involving purchasing a vehicle. A very caring true gentleman. He is a very important member of your staff in promoting goodwill for you company!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Castle Rock Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a great experience buying a new car from Castle Rock
Had a great experience buying a new car from Castle Rock Chevy. Very straightforward, easy and the team we worked with from sales, financing and product were all great. Will definitely return to this dealership for future car purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.
Couldn't figure out the problem with my car, now have to
Couldn't figure out the problem with my car, now have to take it to another dealership closer to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Horrible service and over charge for routine services.
Horrible service and over charge for routine services. Also try and upsell you on services you do not need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
One the best experiences I’ve had purchasing a vehicle.
One the best experiences I’ve had purchasing a vehicle. From the initial call to the last signature. Straight to the point, no games, no gimmicks, very honest. Chris, Toni, Rogan, Glenn and Parminder were great to work with! I highly recommend you give them a shot before going anywhere else. I’ll be reaching out to them for my next purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.
We had a great overall buying experience.
We had a great overall buying experience. Would highly recommend Paul when buying or leasing your next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.
We had a great experience with Makayla and everyone we
We had a great experience with Makayla and everyone we dealt with. We would definitely do business with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.
One the best experiences I’ve had purchasing a vehicle.
One the best experiences I’ve had purchasing a vehicle. From the initial call to the last signature. Straight to the point, no games, no gimmicks, very honest. Chris, Toni, Rogan, Glenn and Parminder were great to work with! I highly recommend you give them a shot before going anywhere else. I’ll be reaching out to them for my next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.