Castle Rock Chevrolet GMC

(517 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

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I just bought a new Chevy Traverse from Castle Rock Chevy

I just bought a new Chevy Traverse from Castle Rock Chevy GMC. Cesar Rincon was the salesman that I worked with. He was very friendly, knowledgeable, helpful and never did I feel pressured to buy. I worked with Tony Williams on the financing and he also was great to work with. Then, Rogan Taylor went over all the details of how to program and work with operating my new car. The entire sales team were friendly, knowledgeable, and professional. I would highly recommend Castle Rock Chevy GM to anyone looking to buy a new vehicle.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're sincerely grateful for your positive review! It brings us immense joy to know that you had an outstanding car-buying experience at Castle Rock Chevrolet GMC. Our commitment to customer satisfaction is unwavering, and we're thrilled to have met your expectations. Your business means a lot to us, and we're dedicated to ensuring your ownership journey remains exceptional. May every drive in your dream car be filled with joy and satisfaction!

Great service.

Great service. Smooth and easy transaction. It's always a pleasure working with Paul and we'll be back again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We love our customers like you! Thank you for choosing Castle Rock Chevrolet GMC, we hope to see you again soon!

My experience with Castle Rock Chevrolet GMC , was hands

My experience with Castle Rock Chevrolet GMC , was hands down the BEST on the front range. I visited many dealerships from Denver too Pueblo and found the most accommodating dealership anywhere. Bill , Luke , Ak , Zak, Rogan , Ryan and Zach made my experience the best you could ask for. I will recommend Castle Rock Chevrolet GMC to everyone I know. Thanks again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!

Castle Rock Chevrolet GMC , is hands down the best

Castle Rock Chevrolet GMC , is hands down the best Dealership on the front range of Colorado. I was trading a vehicle in and trying to buy at first a used vehicle. All the other Dealerships came close but not good enough. Castle Rock Chevrolet GMC , treated me with respect on my journey to purchase a vehicle. I’m terribly meticulous when it comes down to my vehicles. I spent 3 days with Bill Desautels and the entire dealership team. I did apologize for being so needy. But in the end the entire Castle Rock Dealership helped me with my tough trade in and the purchase of my new Denali 1500. I couldn’t be happier. My wife even commented when I got home how happy I was. Thanks to all you guys again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our service met your expectations. Your feedback inspires us to continue striving for excellence. We're grateful for your support, and it was our pleasure to serve you at Castle Rock Chevrolet GMC!

Excellent trouble shooting and repairs on our 2009

Excellent trouble shooting and repairs on our 2009 Corvette Z06 once again! The Service Tech and Advisor thoroughly explained and rectified the issue and covered it under warranty.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! It's fantastic to hear that you had a great experience with our service department and received excellent service. Providing a positive and convenient experience is our priority. We're grateful for your choice and eagerly anticipate the opportunity to serve you again in the future. Thank you for choosing Castle Rock Chevrolet GMC!

Purchasing from Castlerock GMC was a great experience.

Purchasing from Castlerock GMC was a great experience. Hunter Pasternack greeted my wife and I immediately coming thru the door. He was patient and very knowledgeable. We are very pleased with the service and the purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We love our customers like you! Thank you for choosing Castle Rock Chevrolet GMC, we hope to see you again soon!

Dealer response

Your review brightened our day! We're grateful to have customers as wonderful as you. Thank you for choosing Castle Rock Chevrolet GMC, and we can't wait to have the opportunity to serve you again in the future!

Bill Desautels was amazing, he went way above to help get

Bill Desautels was amazing, he went way above to help get the best deal we both could live with. He even drove 75 miles out of the way to pick us up. We really appreciate how much the dealership, as a whole, made it the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

Absolutely amazing group of professionals at castle rock

Absolutely amazing group of professionals at castle rock Chevrolet I had originally stopped to look at a used Colorado and kick the tires and ask a few questions Hunter Pasternak met me before the door and was immediately seeing what he could do to help and answer any questions It wasn’t the normal guick question and into sell sell sell mode that you find all to often at far to many dealerships hunter actually listened and began to help in anyway he could After pointing out a truck I never thought I could qualify for and chuckled he introduced me to Zack the sales manager and from there it was more about listening laughing and working towards what I wanted It never turned into well how about this or that or just selling a vehicle to sell me anything for a number or a sale It was refreshing to actually have a team listen and work towards making a customer happy all the while providing incredible customer service with professionalism and a genuine care for their customer From their it was more of exactly the same sitting with Tony Williams in finance laughing and be informed all the while experiencing a fast and easy financing with yet another member of this team Then over to Rogan Taylor to walk me thru all the amazing features that normally would have frustrated and confused me To feeling at ease and amazed with all the options an cool features I have on the truck of my dreams I can’t say enough about this dealership and the incredible team that takes a great deal of pride and honor in serving their customers Thank You Castle Rock Chevrolet for renewing my faith in good old fashioned customer experience and Service !!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

Bill made the car buying experience unlike any previous

Bill made the car buying experience unlike any previous experience I've had. I usually equate my car buying experience at a dealership similar to how I feel getting a root canal. Bill was 180 degrees from that. It was comfortable purchasing from him. Also, the finance mgr., Tony, was also great to work with. I was ready to do battle on the interest rate, and that didn't happen. He also didn't put on the "full court press" to purchase additional packages. He did explain them to me, but I declined. This was THE BEST car buying experience I've ever had. I appreciate the staff and their professionalism. Kudos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Bill made the car buying experience unlike any previous

Bill made the car buying experience unlike any previous experience I've had. I usually equate my car buying experience at a dealership similar to how I feel getting a root canal. Bill was 180 degrees from that. It was comfortable purchasing from him. Also, Tony the finance mgr. was great to work with. I was ready to do battle on the interest rate, and that didn't happen. He also didn't put on the "full court press" to purchase additional packages. He did explain them to me, but I declined. This was THE BEST car buying experience I've ever had. I appreciate the staff and their professionalism. Kudos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.