Castle Rock Chevrolet GMC

(517 reviews)
Visit Castle Rock Chevrolet GMC
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (888) 229-1699 (888) 229-1699
Used (866) 755-3043 (866) 755-3043
Service (866) 763-0008 (866) 763-0008

Reviews

(517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Rock Chevrolet GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Always friendly, prompt, and professional.

Always friendly, prompt, and professional. Have earned my trust. Even though you're farther from my home, I'll continue to make the drive. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We are always here when you need us.

They worked hard to help get the loan done quickly even

They worked hard to help get the loan done quickly even though I couldn't be there to co-sign.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review Deb. Our team is always here when you need us.

Always a good experience!

Always a good experience! Professional, courteous and complete. Work is performed correctly and quickly every time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your wonderful review! It's truly rewarding to know that you had a great experience with our service department. Delivering excellent service and ensuring a positive and convenient experience is our commitment. Your choice means a lot to us, and we look forward to the pleasure of serving you again in the future. Thank you for choosing Castle Rock Chevrolet GMC!

Service was timely.

Service was timely. The service writer was friendly, knowledgeable and efficient. Just my opinion but there seem to be a lot of employees that seemed to be wandering a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, George! We're delighted that you enjoyed our service department and received top-notch service. Our commitment is to offer a positive and convenient experience for our valued customers like you. We appreciate your choice and look forward to serving you again in the future. Thank you for choosing Castle Rock Chevrolet GMC!

Prompt and attentive to my needs.

Prompt and attentive to my needs. Fast, easy and efficient service staff, very friendly and expidient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are always here when you need us.

My service was prompt and complete.

My service was prompt and complete. All repairs were done to my satisfaction..I Will use ths dealership again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are always here when you need us.

I was in a rush and they completed the oil service with

I was in a rush and they completed the oil service with plenty of time to spare.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. The team is always here when you need us.

Friendly people, low-pressure sales experience.

Friendly people, low-pressure sales experience. Easy purchase, and accommodating to my needs for extras.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your business and review. We are always here when you need us.

Zack was a pleasure to work with and got my vehicle back

Zack was a pleasure to work with and got my vehicle back to me way faster than I expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We are always here when you need us.

Best dealership for all your vehicle needs bar none!

Best dealership for all your vehicle needs bar none! Amazing service department and the team as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback. The team is here when you need us.