Toyota City

(1,088 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (866) 710-2958 (866) 710-2958
Used (877) 829-1886 (877) 829-1886
Service (877) 829-0875 (877) 829-0875

Reviews

(1,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota City from DealerRater.

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Toyota City was without a doubt the best car buying...

Toyota City was without a doubt the best car buying experience I've ever had. Owner Michael Ianelli and his staff made me fell like I was their most important customer. Transparency and integrity are the best ways to describe the way these people do business. I arrived at 2 pm and drove out of the dealership at 5 pm with our new car. They made our car buying process stress free. I shopped around and they were by far the best deal in Westchester. Michael and his son's Nick and Michael are so helpful and kind along with every other person that works there. I felt like I was hanging out with people in my family for the day. I urge anyone who is looking for a Toyota to visit this place, you won't be disappointed!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Don’t like how rude some people are at that dealership....

Don’t like how rude some people are at that dealership. Very disappointing. They should have kept all the old employees from Toyota DCH so sad.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Toyota City Mamaroneck are amazing. Kind, patient,...

Toyota City Mamaroneck are amazing. Kind, patient, knowledgeable and beyond nice. I wouldn’t go anywhere else! They are the best dealership in Westchester C.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Car Buying Experience

I just recently purchased a vehicle and it was one of the easiest experiences in a long time. I worked with Franco Onelli and Marc Ellison. They were transparent, polite, and efficient. They went above and beyond to make me happy. I would 100% go back to them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New Car Purchase - repeat customer

Virginia "Ginny" Bisconti is the consummate sales person. Beyond helpful and professional! Joe Croce was totally helpful and patient explaining & demonstrating all the new technology! Can't thank you both enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Turned off

Do not bring your children to buy. The people at desk behind the glass said the f word every other word. So much turn over and it gets worse each time. Not the Mamaroneck feel.Very tense environment.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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New car purchase of Toyota Corolla Hatchback XSE.

This is a wonderful dealership to do business with. Marc was very kind and helpful with finding the right fit for me and my purchase. Joe did a wonderful job helping me get acquainted with the vehicle prior to driving it off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy and successful!!! Thank youGeorge, Brandan and Joe...

Happy and successful!!! Thank you George, Brandan and Joe for your helping. I am so happy with my new car!!! Keep up your good work !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marc, Joe, and everyone at Toyota City were very...

Marc, Joe, and everyone at Toyota City were very informative and helpful. Great experience all around! We are sure that we will love our new Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic dealership and service both George and Joseph...

Fantastic dealership and service both George and Joseph were more than helpful getting me set up in this beautiful vehicle. Joseph covered thoroughly all technal details much appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review. We are happy to hear that you had a great customer experience and that George and Joseph were able to answer your questions. We look forward to seeing you again in the future!