Reviews
The experience I had today is what EVERY car buying...
The experience I had today is what EVERY car buying experience should be!! 100% hassle free, ZERO pressure! Demario was awesome and I will definitely be a lifelong Genesis customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Demario was extremely helpful, and genuine. The...
Demario was extremely helpful, and genuine. The dealership had a no pressure environment and allowed me to pick the right car for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Checkered Flag Hyundai World. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
They stratched and dented my car..then said I brought it...
They stratched and dented my car..then said I brought it in like that..no way.... I just want them to fix it...The advisor got definsive and I could tell she knew they messed up but lied anyways
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
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Martene was very helpful. She went out of her way to make...
Martene was very helpful. She went out of her way to make my experience great & help me find the perfect car I have been wanting.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Martene and the rest of the Checkered Flag Hyundai World team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Repeat Customers Receive Royal Treatment
We are repeat buyers - Best Salesman is Demario Street, knows the product inside and out - no BS. Bryan Lane, wonderful General Manager knows how to close a deal with a smile and everyone leaves happy. When our cars need service, we always see Rene Pablanco - aces in the Service Area. Not a pushy dealership, just genuine gentlemen who really want to assist you. Especially nice to older buyers who sometimes required repeating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Jeff Griffen is a superb car dealer. He is not pushy, he...
Jeff Griffen is a superb car dealer. He is not pushy, he is incredibly knowledgeable, and he is very warm and engaging. This is the seventh Hyundai I’ve purchased from him, between cars for me and my husband and two of our teens. We will definitely be back to work with Jeff again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful feedback! We're so glad you came back to see us for your seventh car. It's fantastic to know Jeff helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Martene was extremely helpful during the entire process...
Martene was extremely helpful during the entire process of purchasing my vehicle. She made sure I got exactly what I was looking for and went above and beyond in every way. I will definitely recommend any friends of mine looking for a vehicle to not only check out Checkered Flag Hyundai, but also to work with Martene.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Above and Beyond is an understatement for Martene Hogan....
Above and Beyond is an understatement for Martene Hogan. Bob Rischitelli was extremely helpful at getting us the best deal for our new Santa Fe. Will always recommend Checkered Flag above any other dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Demario is an absolute personal relations legend. He...
Demario is an absolute personal relations legend. He knows the cars in and out can explain every detail to help make a choice. The Santa Fe limited edition drives great!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Derrick, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Great experience, incredible customer service
My sales rep/product specialist, Martene Hogan, was incredible from start to finish. From the moment I first walked in to Hyundai World stressed out about my then-current vehicle situation, all the way up until she handed me the keys and waved goodbye, Martene was professional, understanding, easy to work with and from minute 1 I felt like she was sincerely going the extra mile for me. Not only would I recommend Checkered Flag, but I would send any family member or close friend specifically to see Martene knowing that she will provide the same level of excellent customer service and make a usually difficult process of purchasing a vehicle an easy and enjoyable one. I feel very fortunate that I happened to be at the right place at the right time for her to have been the one to assist me throughout this whole process. I wouldn't want to purchase a vehicle from anyone else after her setting the bar that high.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700