Reviews
Fast and trustworthy. Car buying made easy. Highly...
Fast and trustworthy. Car buying made easy. Highly recommend. Amazing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
I'm new to the dealership experience and I couldn't have...
I'm new to the dealership experience and I couldn't have asked for a better one than I had this week. Demario at Checkered is a shining example of what (In my opinion) the car buying process should be: clear, unrushed, unpressured, gold-star professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
I went into the dealership to get information on a few...
I went into the dealership to get information on a few vehicles and Brandon is probably one of the best dealership associates I've ever worked with. While I didn't walk away with a new car, Brandon went out of his way to give me any slightest detail I needed to better prepare myself for a future purchase. He took the time to compare and explain models/trims without hesitation. Extremely professional, friendly and didn't put the "pressure" on at all during my time with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Demario was great! He answered all my questions and was...
Demario was great! He answered all my questions and was very professional. He gave all the information I requested and provided multiple options. The buying process was easy and smooth. The dealership was clean and everyone was friendly. I would definitely buy another from Demario.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Satisfied Customer
It was pretty quick and painless. Pressure free. Paul Hamm was excellent and took great care of us! Dealership was clean and everyone e was courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James & Deborah, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Outstanding Sales and Customer Service
Hands down, this was the most amazing customer service experience I have ever had in my life (and I do have a few years under my belt)! My fabulous experience is all due to Rachael Armitage's amazing talent and skill. She made my experience seamless and so easy! She skillfully minimized my stress. She is undoubtedly the most caring, compassionate and skilled sales professional I have ever had the pleasure of knowing. Buying a car has always been a stressful event. This is the first time I have ever been virtually stress free when purchasing a car. Both Checkered Flag Hyundai and Rachael made my experience amazing. Rachael never rushed me; she graciously repeated information when I asked for clarification; and she took all of the time I needed to review all of the features of my new Sonata before I drove it home. I am grateful to Checkered for their policies. Most of all I am thankful I had the pleasure of meeting and working with Rachael. She is truly a treasure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Exceptional visit
I came in to get a quick checkup and have a minor detail of my car repaired and they performed the said actions on my car in a timely manner while also giving me a courtesy cleanup inside and out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Denise was excellent! She was very knowledgeable and a...
Denise was excellent! She was very knowledgeable and a pleasure to work with. She truly is a one woman show, guiding you through the full car buying experience, a model that Checked Flag employs that I really enjoyed. I would recommend Denise and Checkered Flag without hesitation. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Demario was awesome. He very personable. Very...
Demario was awesome. He very personable. Very knowledgeable and answered all my questions. He went through all the options on how they worked, didn’t get frustrated when I asked to be shown again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
I just bought a car from Martene a few days ago. What...
I just bought a car from Martene a few days ago. What sales person keeps checking in to see if you are happy, & have you found all the features, & let me fix this for you that I noticed needs it...???-Martene does! Shes amazing. Seriously the best car buying experience I have ever had!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700