Checkered Flag Hyundai World

(1,796 reviews)
Visit Checkered Flag Hyundai World
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (757) 337-4183 (757) 337-4183
Used (757) 337-3485 (757) 337-3485
Service (757) 337-5689 (757) 337-5689

Reviews

(1,796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Hyundai World from DealerRater.

Want to share your experience with this dealership?

Write a review

Denise is the absolute best!! This is my third car I’ve...

Denise is the absolute best!! This is my third car I’ve purchased from her and yet again she did an outstanding job. The process is always short but fun. I highly recommend anyone to do business with her. So kind and a superb work ethic!! Thank you so much Denise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Best customer service and product knowledge coupled with...

Best customer service and product knowledge coupled with great personality. Martene is pleasant and tenacious, honest and reliable. Having known Martene for a long time, I recommend her sincerely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Martene is absolutely amazing! I bought my vehicle from...

Martene is absolutely amazing! I bought my vehicle from her and she made the whole process a breeze. She was super knowledgeable about the product and all the options available. She worked to find me exactly the model I was looking for amd at the best price. I had such a positive experience that when it was time for my wife to get a new car, we went straight to Martene.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Martene and the rest of the Checkered Flag Hyundai World team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Martene went above and beyond what was expected. This is...

Martene went above and beyond what was expected. This is the fourth car we have bought from Checkered Flag and the 2nd from Martene. She is our salesperson now. She is honest and truly cares! You can’t ask for more. If you are looking for a car, take my advice and ask for her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Martene has been the most helpful person! We have gotten...

Martene has been the most helpful person! We have gotten 2 cars through Checkered Flag Hyundai and have no intentions of working with anyone but Martene! She is patient, helps you find just the right car for you and makes sure you understand everything as you go! I don't feel rushed or confused when I leave with our new purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Martene was an excellent salesperson, very professional...

Martene was an excellent salesperson, very professional and made the entire process smooth. I would definitely highly recommend her and Checkered Flag Hyundai World awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Quick and efficient! I talked to her for a few months...

Quick and efficient! I talked to her for a few months leading up to the time I actually decided to get get car. The day if I gave her as much I fo as possible over the phone so that when I got there, it was pretty straight foward and I was in and out.. love my Palisade. Thanks Martene!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Martene is just all around the best! She is friendly,...

Martene is just all around the best! She is friendly, knowledgeable, and really goes above and beyond to make sure her guests are satisfied and get the best bang for their buck! I can’t wait to purchase my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Horrible horrible horrible.

We brought our Hyundai into Checkered Flag Hyundai World after it overheated. Hyundai did repairs and “fixed” the problem. I drove off the lot and in less than two hours, I was stranded on the side of the interstate with my car overheated again. Hyundai will not reimburse us for the cost of the original FAULTY repair that left me stranded. They have been absolutely horrible and I will never buy another Hyundai or Checkered Flag vehicle again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Seth, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Buying a car from Demario was a fantastic experience. I...

Buying a car from Demario was a fantastic experience. I called in the morning to ask about the only Palisade on the lot, and he held it all day for me despite other inquiries. He was extremely knowledgeable about the vehicle. He made the purchasing process completely painless and fast. He really went above and beyond. Similar experience the next day with Aaron in Parts, who sent a driver to pick up a part I wanted so I could have it immediately instead of ordering it. Above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700