Reviews
Best Sales Agent
My agent was awesome! Martene Hogan is probably the best agent I have ever had. She made the whole process super easy and let me make the decisions while informing me of suggestions. She was especially funny and made the process seem like minutes. If I had the money to buy 20 more cars, I would want Martene as my agent again. You don't find many agents like her. Thank you for the experience! I won't be going to any other dealer! Checkered Flag made the process amazingly easy. My agent helped me make the correct decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Excellent Experience
I liked the personal attention shown by the salesman and GM and the feeling that they valued me as a customer and appreciated my business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions.
After entering Checkered Flag we were greeted by Robert....
After entering Checkered Flag we were greeted by Robert. He was friendly, considerate and helpful. He explained everything about the Elantra and even provided some history about Hyundai. I will definitely purchase from him when it’s time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us.
How relaxing!
The service department experience helped me make up my mind I will be buying my next car here. Oh my goodness I have never in my 70 years of life had such a pleasant experience at a service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day!
We had the best experience buying our new vehicle with...
We had the best experience buying our new vehicle with Tommy. Everything was fun and hassle free! Tommy made the process quick and easy for us. He has a great personality and was just really great all around to work with! Very quick to respond to any questions I have had, amazing follow up. I highly recommend working with Tommy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Mr. Street was very professional and knowledgeable about...
Mr. Street was very professional and knowledgeable about the specific car I purchased. He was also very kind and helpful with the process of the purchase. Any questions I had he had answers for, overall for this being my first time buying a brand-new car I’d recommend Mr. Street to anybody interested in buying a car from Checked Flag Hyundai in Virginia Beach.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Martene was absolutely AMAZING. She is our hero of the...
Martene was absolutely AMAZING. She is our hero of the year. She listened to everything we needed and got us more. Bob was also an amazing advocate for us when dealing with lenders. I am beyond satisfied with the service of this dealership. Many thanks!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Martene went above and beyond in handling our unique...
Martene went above and beyond in handling our unique situation. She picked us up and brought us home while waiting for a decision from the bank. She called us to deliver the outstanding news of our approval in her time off. She spent two days grueling over paperwork and delivered more than we could have asked for or expected. Thank you for all of your hard work and dedication. Also, a huge thank you to Bob for working with us and getting the best deal! We appreciate you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Martene is going above and beyond to help me get the car...
Martene is going above and beyond to help me get the car I want. She is helping me get to a better credit score for better financing that I can afford. Moat dealers just turn the way if it is not a easy sale not Martene! She is a angel and has treated my situation with respect and care. Has not been pushy at all. Thank you Martene I am so glad to be working with you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tabitha, we are always willing to work with our guests no matter the situation. I am so happy to hear we could get you the car you wanted with the credit provided. Enjoy your car and take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
great service
Belen took great care of me. She was really friendly, offered helpful suggestions, and she kept me updated on the progress of my visit. I came in for my oil change, state inspection and tire inspection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700