Reviews
Denise made our car buying experience enjoyable! She...
Denise made our car buying experience enjoyable! She found us exactly what we were looking for, and she kept us up to date on all that we needed to know throughout the process. We will definitely come back to Checkered Flag Hyundai in the future and seek out Denise!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Martene was extremely helpful, when faced with difficulty...
Martene was extremely helpful, when faced with difficulty of finding a NATO servicemen a vehicle to lease, she went above and beyond any expectation I had. She could have easily said my situation was too difficult to resolve but instead forged ahead contacting various dealers in the Checkered flag group and we finally resolved the problem with a new vehicle lease. Thank you Martene and best of luck for the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Denise killed it! After searching all over the US for my...
Denise killed it! After searching all over the US for my car she was the one to make it happen. Amazing customer service! Thanks Denise
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
The first thing I noticed when walking into the...
The first thing I noticed when walking into the dealership was how clean everything was. I wasn't "bombarded" with salespeople. Martene Hogan was so very attentive to my needs and asked great questions to help me purchase exactly the car I was looking for. If you don't want to feel "pressured, but instead listened to and genuinely taken care of you need to see Martene!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
The whole sales process was easy from start to finish....
The whole sales process was easy from start to finish. Martene was very knowledgeable and professional. I couldn’t have asked for a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
The dealership is a positive environment and they don’t...
The dealership is a positive environment and they don’t rush you in and out of there. This Checkered Flag location actually cares about how you feel and what you want for you. I appreciate this location more than they’ll ever know thank you Martene and the rest of the team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review! We really appreciate your business. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Martene was the best! She made the process so easy for a...
Martene was the best! She made the process so easy for a first time car buyer! I would definitely recommend her!! Love checkered flag Hyundai
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
After having two other shops diagnose my vehicle with no...
After having two other shops diagnose my vehicle with no success, I took my car to Checkered Flag Hyundai. Of course they told me the problem is something I've already done and they want to replace that part yet again. So they did and it did not correct the problem. Then they try it again charged me and sent me on my way and the next day they exact same problem persisted, they did not fix my vehicle but they did take my money!! Now they have me on the back burner with NO loaner for the last 3 weeks so they could repair my car correctly without me losing my job...This place is incompetent!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Very easy to work with. No pressure. Knowledgeable and...
Very easy to work with. No pressure. Knowledgeable and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Checkered Flag Hyundai World. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
My sales rep Martene was SUPER AWESOME! She walked with...
My sales rep Martene was SUPER AWESOME! She walked with me through the whole decision process more like a caring family member rather then someone trying to make a sale. She maid me feel she was in my corner every step of the way. I have already referred a coworker to her this morning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700