Reviews
Great shopping experience! Tommy went above and beyond to...
Great shopping experience! Tommy went above and beyond to take care of me and my family. I can't say enough about his patience and professionalism! His low pressure sales tactics and high attention to the details of our wants and needs made the process very enjoyable!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Demario was super friendly and inviting. He was...
Demario was super friendly and inviting. He was completely transparent in the details and questions we had. Excellent experience! Great dealership! Very open and comforting environment. We had our kids with us, so the playroom was awesome and worked out very well. No complaints! Would definitely do business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Kona-N 2022
Quick, easy, no hassle. Definitely relieved the stress normally associated with car buying! Our salesman was extremely pleasant and did not pressure us to purchase any extras. We did purchase a few extras, the salesman built the package we wanted and even gave us a discount on another package!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Even though we were unable to find a used car within my...
Even though we were unable to find a used car within my specifications, they kept in contact me with no pressure, and treated me like a human being -- one of the best experiences I have had with an auto dealership in quite a while!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
fast, efficient service.
fast, efficient service. An out-of warranty problem was fixed free of charge. Good information from the service representative. Reasonable charge for the service. In this case there was no charge!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Perry, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
The dealership was very clean and staff was very friendly...
The dealership was very clean and staff was very friendly and helpful. Demario answered all of our questions, looked up several vehicles for us over the course of 2 weeks. Demario customer service was excellent, his follow up and commitment to helping us find our new vehicle was much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Damarious was very knowledgeable and assisted my son with...
Damarious was very knowledgeable and assisted my son with his first car. Process was quick and my son walked away with a Santa Fe.. Definitely would recommend Damarious to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review! We really appreciate your business. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
OUTSTANDING SERVICE !!!
My salesman Tommy was very knowledgeable and professional. Tommy made the entire experience a smooth ride and understanding. His expertise on the product your company is selling made the entire experience trustworthy. Tommy went above and beyond to make sure I knew every step of the process and at what stage my car was in the process...getting gas, washed etc.. Tommy is the most professional salesman I've ever encountered, he is truly a top notch salesman for your company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
I had a pleasant experience at this dealership. The...
I had a pleasant experience at this dealership. The employees were attentive and extremely considerate of everything I was looking for in a vehicle. Rachael was eager to help me from the moment we spoke on the phone. She spent hours helping me when I came in, thoroughly breaking down every bit of information... (I am a first time buyer she had the patience of a saint). It’s because of Rachael my experience was peaceful and so exciting. I didn’t feel worried. She has a gift for helping people! I highly recommend this dealership to anyone in need of a car fast. The other employees were also checking in and congratulating me. Very genuine atmosphere. You won’t have to worry about being completely taken advantage of and everyone at Hyundai serves their costumer well. Make sure you request Rachael! You will not regret it! And you will not regret going to this location!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Walk _-In Service
Was a walk-in appt. WAs told approximate wait time was 2 Hours, was only 1 hour. Needed service for Oil change and software update. was impressed that it was half the time originally estimated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700