Reviews
The dealership offered great products and great customer...
The dealership offered great products and great customer service. I had no issues and everyone there was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Mr. Street was very professional and knowledgeable on the...
Mr. Street was very professional and knowledgeable on the products. He helped me find exactly what I was looking for and was genuine. The process was quick and easy, and I took home my first new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Tommy Washington was my sales representative. From the...
Tommy Washington was my sales representative. From the beginning, he made me feel at home with the process from addressing my questions, offering detailed insight into the market research (i.e Palisade vs Telluride), and ensured I was given all the pertinent information to make a more informed decision. Though I needed a little time to complete the process, he did not pressure me to make a decision. A complete pleasurable shopping experience. Congrats to Hyundai for having this valuable asset as an ambassador for their continued growth and outstanding customer service to the Hampton Roads community. So grateful for the outcome. r/Eric C.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Martene was factual and well versed in vehicles and...
Martene was factual and well versed in vehicles and understood what I was looking for. Not condescending- like some of your competitors. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there is anything else you need, or if you have any questions on your new vehicle, please let us know! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Martene was extremely professional and helpful when...
Martene was extremely professional and helpful when discussing vehicle options with us. She is happy to research different trim lines and gets back to you in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Brandon was an excellent salesman. He was very...
Brandon was an excellent salesman. He was very accommodating, understanding, and honest. Sold us what we needed and wanted without going over our budget or trying to up sell us. Which we really appreciated. 10/10 recommend this guy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Brandon was everything we needed in a sales person. He...
Brandon was everything we needed in a sales person. He was kind, funny, accommodating- which is a huge deal for people with disabilities. This young man will forever have my respect and my referrals.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
I had a great experience purchasing a new car from...
I had a great experience purchasing a new car from Martene and will definitely be a return customer.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
This was my first time buying a car from Checkered Flag...
This was my first time buying a car from Checkered Flag Hyundai World and it did not disappoint! The environment was very welcoming and everyone on staff was awesome! No matter what you're being seen for, whether it's your car being serviced, or buying a new vehicle you're treated like family! I had the pleasure working with Denise Polinchock and she was amazing!! She was able to find the exact model and color of car that I had been looking for, with all the features I wanted included! Plus, she was very attentive in communicating with me every step of the way with all of my car updates. But truly one of the best parts of this experience was that she listened to my concerns and stayed within my budget! No pressure or haggling! Denise really made this experience super easy and I had a great time talking with her! I've definitely been converted, and I'm proud to be part of the Checkered Flag family now! If you're in the market and looking for a new car, this is the place and Denise is your girl!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700
Demario was extremely professional, courteous,...
Demario was extremely professional, courteous, accommodating and great to work with. Once I made my decision on a vehicle he got my car ready paperwork done and out the door in an hour and a half. That included changing my tags and transfer of personal items from my vehicle. Demario was on top of everything and preregistered my vehicle online before I got home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700