Checkered Flag Hyundai World

(1,796 reviews)
Visit Checkered Flag Hyundai World
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (757) 337-4183 (757) 337-4183
Used (757) 337-3485 (757) 337-3485
Service (757) 337-5689 (757) 337-5689

Reviews

(1,796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Hyundai World from DealerRater.

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Denise was amazing to work with. Communicative, friendly...

Denise was amazing to work with. Communicative, friendly and no hassle. Highly recommend talking to her if looking for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

CB, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Excellent Experience

Checkered Flag Hyundai: Steve Pugh was a delight to work with. He provided excellent service, communication and delivery. We could not have asked for better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

This is the place

Friendly staff, Quality Service and an extremely satisfied customer.From the time we arrived we were immediately welcomed and kept up to date of the car's status.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hank, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Best customer service ever! Seriously. Tommy was my car...

Best customer service ever! Seriously. Tommy was my car salesman. He went above and beyond to make sure I was satisfied. I went in to buy a car and left with more than I imagined. I got life lessons, car insurance tips, car advice, etc. He was personable, and it definitely was a haggle-free experience. Furthermore, he didn’t try to sell me more than I needed like other dealerships. I’m a first-time buyer, so there was a lot I didn’t know. He had no problem educating me and steering me in the right direction. Ultimately, I left with the best price and the best interest rate possible. This certainly was a pleasant car-buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Hands down Tommy is the best!!! He listens and takes...

Hands down Tommy is the best!!! He listens and takes care of every one of your needs and wants!! He’s not pushy at all! I’ve never dealt with a salesman like him! He will always be the one I go to in the future! And I will recommend him to everyone I know! Professionalism, knowledge, ease to deal with. Look no further! Tommy is the man for the job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours are truly a breath of fresh air! Tommy is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

After a brief conversation with Tommy Washington, I drove...

After a brief conversation with Tommy Washington, I drove all the way from NH to buy my car from him. Tommy and Checkered Flag were excellent to work with, and the customer experience I had was 100% worth the drive. I would not hesitate to purchase from Tommy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review and for traveling to Checkered Flag Hyundai World from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Loved the whole Experience

The people are very welcoming and professional! The manager and sales staff always goes that extra mile for you and makes me feel like VIP! (Tommy is Awesome!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Hyundai World Service Department is PHENOMENAL!

Perchanda Freeman is the main reason I will keep returning back to Hyundai World! Her customer service is outstanding! I dropped my car off very early Wednesday morning and had to leave. She stayed in constant contact with me throughout the day keeping me informed on the status of my vehicle. She also informed me of other repairs that will need to be scheduled soon. I appreciate her so much! Thank you Perchanda for being amazing and making my visit to the service department quick and easy. You are such a great asset to Hyundai! Thank you to the service team as well. You all do a fabulous job taking care of your customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

New standard for sales people

Martene is great and should be used as a role model of all car sales people. She listens and is never pushy that is why we came back to purchase a total of 3 car with her this year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Amazing experience. Highly recommended

Let me start by saying that Martene was the most incredible salesperson I have ever worked with. She was there for me with answers and helpful suggestions every step of the way. I purchased a 2022 Accent from Checkered Flag and I could not be happier with how the entire process went. Everyone was extremely friendly and helpful. The process was painless, and I did not feel any pressure to buy from anyone I spoke to. I would highly recommend Checkered Flag for ANY vehicle purchase. My experience there was unlike any I have ever had at another dealership. I will be purchasing ALL of my future vehicles from Checkered Flag.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700