Checkered Flag Hyundai World

(1,796 reviews)
Visit Checkered Flag Hyundai World
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (757) 337-4183 (757) 337-4183
Used (757) 337-3485 (757) 337-3485
Service (757) 337-5689 (757) 337-5689

Reviews

(1,796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Hyundai World from DealerRater.

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Awesome Dealership!

Your no-hassle no-haggle approach is awesome. Denise was wonderful throughout the entire process and she deserves her salary to be doubled (if not tripled). I am definitely satisfied with my experience and will be back when it's time to look into another vehicle for my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Jon! At Checkered Flag Hyundai World, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Denise was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Tommy made my experience smooth and enjoyable the entire...

Tommy made my experience smooth and enjoyable the entire time and I was lucky to have him as my sales agent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Tommy was able to exceed your expectations. At Checkered Flag Hyundai World, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Check out Checkered Flag

Car shopping is often a dreadful experience with dealers pressing for the sale. My experience with Checkered Flag, more specifically with Thomas Washington, was a very relaxed one. It wasn’t about the bottom line, rather making sure I got the exact vehicle I was looking for and that is refreshing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Charles, we value our customers and we look forward to seeing you down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Santa Fe

Brandon was very helpful. He took the time to explain everything thoroughly to us. I felt like he went above and beyond to make this a pleasant experience for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tom Daughtrey, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Brandon went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Excellent

Friendly staff as well as efficient service! They were wonderful during the purchasing process in 2016 and have done an excellent job with service ever since.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michele, thank you for taking the time to share your feedback. Each employee is a valued member of the Checkered Flag Hyundai World team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

1st time Checkered Flag customer and was extremely...

1st time Checkered Flag customer and was extremely impressed! No games, no hidden fees, no back and forth. Denise went above and beyond trying to find a vehicle that would work for us. It was not an easy task with all of the inventory shortages. She got us vehicle that met all our needs and had all our wants. From start to finish Denise was there for us and I am truly grateful we found her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Demario Street was sent from God!!!! He blessed my family...

Demario Street was sent from God!!!! He blessed my family tremendously!!! His process was as simple as 1-2-3. The longest I stayed was just to clean my brand new SUV. God bless Demario he is a very direct & honest person. He also made sure I was satisfied with EVERYTHING!!price-packages and all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

We had a great experience buying our new vehicle at...

We had a great experience buying our new vehicle at Checkered Flag Hyundai World. Denise Polinchock made the experience easy and painless. She was great to work with and found us the exact model and color that we wanted. She took the time to explain and demonstrate the features of the car. We highly recommend working with Denise at Checkered Flag.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Amazing service !

Our first impression when we walked In the doors were that this place meant business, and when we say that we mean that they were going to be very professional about anything they did. Our sales consultant was Jeffery. He was great all the way to the time we drove off the lot. He was patient, professional, and helpful. If it wasn’t for him we wouldn’t have been able to get the car we needed and dreamed of. Thanks Jeffery!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Joe! Thank you for taking the time to write about your experience. It's great to know Jeffery and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

Awesome Experience

Not only is this a super place to purchase your vehicle it is a great place to service it. Both the sales and service staff are top notch. Professional, Knowledgeable, and super polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700